2026-06-19 - Global - WatchGuard Cloud support access

resolved · 19 Jun 2026, 19:04

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 19 Jun 2026, 18:36

Jun 19, 17:35 UTC Monitoring - A fix has been deployed to address the issue affecting the administration of managed access in WatchGuard Cloud when trying to enable support access. We are monitoring to ensure system stability. We'll post our next update in 30 minutes if not sooner. Jun 19, 14:56 UTC Update - We are still working hard to resolve this event. Please check back at 18:00 UTC for updates. Thanks for your patience. Jun 19, 13:52 UTC Update - We continue to work on resolving the event affecting administration managed access in WatchGuard Cloud. Our team is working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour If not sooner. Jun 19, 12:50 UTC Identified - We have identified an issue affecting administration managed access in WatchGuard Cloud when some users try to enable support access. The team is already working on a fix, we will post our next update in 1 hour or earlier.

investigating · 19 Jun 2026, 15:58

Jun 19, 14:56 UTC Update - We are still working hard to resolve this event. Please check back at 18:00 UTC for updates. Thanks for your patience. Jun 19, 13:52 UTC Update - We continue to work on resolving the event affecting administration managed access in WatchGuard Cloud. Our team is working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour If not sooner. Jun 19, 12:50 UTC Identified - We have identified an issue affecting administration managed access in WatchGuard Cloud when some users try to enable support access. The team is already working on a fix, we will post our next update in 1 hour or earlier.

investigating · 19 Jun 2026, 14:52

Jun 19, 13:52 UTC Update - We continue to work on resolving the event affecting administration managed access in WatchGuard Cloud. Our team is working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 1 hour If not sooner. Jun 19, 12:50 UTC Identified - We have identified an issue affecting administration managed access in WatchGuard Cloud when some users try to enable support access. The team is already working on a fix, we will post our next update in 1 hour or earlier.

investigating · 19 Jun 2026, 13:50

Jun 19, 12:50 UTC Identified - We have identified an issue affecting administration managed access in WatchGuard Cloud when some users try to enable support access. The team is already working on a fix, we will post our next update in 1 hour or earlier.