Security Upgrade Maintenance – London Infrastructure

identified · 7 Jul 2026, 10:29

Components: ORCA Window: 2026-07-08T19:00:00+00:00 → 2026-07-08T21:00:00+00:00 **Status:** Scheduled Maintenance **Summary** To further strengthen the security, resilience and reliability of our services, we will be conducting planned security upgrade work within our London infrastructure. During this maintenance window, the following services will be unavailable: - Orca Platform - VoIPTools Services **Impact** Customers may experience: - Inability to access the Orca platform - Loss of functionality across VoIPTools services Voice services will be unaffected by this maintenance. No action is required from customers. Services will be restored automatically once the maintenance has been completed. **Support** Please feel free to reach out to our support team, at [email protected] if you have any questions.