Puzzle Technology
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2026-07-24 - AMER - Issue with Firebox Management and DNS Services

Major · resolved · started 24 Jul 2026, 14:58 · resolved 24 Jul 2026, 16:02

  1. resolved · 24 Jul 2026, 16:02

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 24 Jul 2026, 15:00

    Jul 24, 13:58 UTC Monitoring - Between 11:07 UTC and 12:14 UTC, we identified and resolved an issue that impacted a subset of Firebox and DNS services in the AMER region, including Firebox Configuration, Firebox Live Status, and DNS services. The service is operating normally at this time and we are monitoring to ensure system stability. We apologize for the impact this may have had on you or your customers. Our next update will be posted in 60 minutes, if not sooner.