Puzzle Technology
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Intermittent Inbound Calls

Major · monitoring · started 5 Aug 2026, 09:51

  1. monitoring · 5 Aug 2026, 12:07

    Components: SIP Trunks - SIP Registration Our engineering team is continuing to investigate the intermittent call failures on SIPREG trunks. The issue is currently affecting a very small number of calls.

  2. monitoring · 5 Aug 2026, 09:51

    Components: SIP Trunks - SIP Registration We're seeing improvements in successful call traffic, and believe the affected pool of customers to be further limited. We are continuing to investigate and will provide updates as they arrive.