2026-08-13 - GLOBAL - Agent Installer Download Errors (Aether/Cytomic)

resolved · 13 Aug 2026, 12:52

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 13 Aug 2026, 11:40

Aug 13, 10:40 UTC Identified - We continue to work on reports of Agent Installer download errors affecting Aether/Cytomic services and have identified the issue. Our teams are working to restore normal operations, and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner. Aug 13, 10:29 UTC Investigating - We're investigating alerts related to Agent Installer download errors from the Console service. Once we determine the impact and scope of these errors, we'll provide our next update within 30 minutes, or sooner if more information becomes available.

investigating · 13 Aug 2026, 11:30

Aug 13, 10:29 UTC Investigating - We're investigating alerts related to Agent Installer download errors from the Console service. Once we determine the impact and scope of these errors, we'll provide our next update within 30 minutes, or sooner if more information becomes available.