2026-08-11 - Global - Issue with RAI Dashboard statistics

resolved · 13 Aug 2026, 15:52

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 13 Aug 2026, 14:35

Aug 13, 13:32 UTC Monitoring - The recovery process has been completed, and normal operations have been restored for the Signals statistics on the WatchGuard Cloud RAI dashboard. Our teams are continuing to closely monitor the service to ensure stability and confirm that all systems continue to operate as expected. We will provide our next update in 60 minutes, if not sooner. Aug 13, 12:01 UTC Identified - We continue to make progress on the issue affecting the display of Signals statistics on the WatchGuard Cloud RAI dashboard. Recovery efforts remain underway as we continue processing the remaining backlog of queued data. We have observed a sustained reduction in the backlog, and recovery continues to progress. However, some Signals statistics may still appear delayed or incomplete while the remaining data is being processed. Our teams remain actively engaged and are closely monitoring recovery progress to fully restore normal operations. We apologize for the impact this issue has caused and appreciate your continued patience. We will provide our next update in 4 hours, if not sooner.

investigating · 13 Aug 2026, 13:12

Aug 13, 12:01 UTC Identified - We continue to make progress on the issue affecting the display of Signals statistics on the WatchGuard Cloud RAI dashboard. Recovery efforts remain underway as we continue processing the remaining backlog of queued data. We have observed a sustained reduction in the backlog, and recovery continues to progress. However, some Signals statistics may still appear delayed or incomplete while the remaining data is being processed. Our teams remain actively engaged and are closely monitoring recovery progress to fully restore normal operations. We apologize for the impact this issue has caused and appreciate your continued patience. We will provide our next update in 4 hours, if not sooner.

investigating · 13 Aug 2026, 13:02

Aug 13, 12:01 UTC Identified - We continue to make progress on the issue affecting the display of Signals statistics on the WatchGuard Cloud RAI dashboard. Recovery efforts remain underway as we continue processing the remaining backlog of queued data. We have observed a sustained reduction in the backlog, and recovery continues to progress. However, some Signals statistics may still appear delayed or incomplete while the remaining data is being processed. Our teams remain actively engaged and are closely monitoring recovery progress to fully restore normal operations. We apologize for the impact this issue has caused and appreciate your continued patience. We will provide our next update in 4 hours, if not sooner.