Puzzle Technology
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2026-08-13 - EMEA - Issues with Deploying Firebox Configurations

Major · resolved · started 13 Aug 2026, 13:43 · resolved 13 Aug 2026, 15:52

  1. resolved · 13 Aug 2026, 15:52

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 13 Aug 2026, 15:16

    Aug 13, 14:15 UTC Monitoring - Our team has identified and deployed access rule mitigations for the errors while attempting to deploy Firebox Configurations in WatchGuard Cloud. We'll continue to monitor to ensure system stability. We'll post our next update in 30 minutes, if not sooner. Aug 13, 13:42 UTC Update - Our team is actively investigating reports of deployment errors related to Firebox Configurations in WatchGuard Cloud across the EMEA region. We will share our next update within 30 minutes, or earlier as new information becomes available. Aug 13, 13:12 UTC Update - We continue to investigate reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud in our EMEA region. We'll post our next update in 30 minutes, if not sooner. Aug 13, 12:43 UTC Investigating - We're investigating reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud. Once we determine the impact and scale of these potential issues, we'll post our next update in 30 minutes, if not sooner.

  3. investigating · 13 Aug 2026, 14:42

    Aug 13, 13:42 UTC Update - Our team is actively investigating reports of deployment errors related to Firebox Configurations in WatchGuard Cloud across the EMEA region. We will share our next update within 30 minutes, or earlier as new information becomes available. Aug 13, 13:12 UTC Update - We continue to investigate reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud in our EMEA region. We'll post our next update in 30 minutes, if not sooner. Aug 13, 12:43 UTC Investigating - We're investigating reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud. Once we determine the impact and scale of these potential issues, we'll post our next update in 30 minutes, if not sooner.

  4. investigating · 13 Aug 2026, 14:14

    Aug 13, 13:12 UTC Update - We continue to investigate reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud in our EMEA region. We'll post our next update in 30 minutes, if not sooner. Aug 13, 12:43 UTC Investigating - We're investigating reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud. Once we determine the impact and scale of these potential issues, we'll post our next update in 30 minutes, if not sooner.

  5. investigating · 13 Aug 2026, 13:45

    Aug 13, 12:43 UTC Investigating - We're investigating reports of errors while attempting to deploy Firebox Configurations in WatchGuard Cloud. Once we determine the impact and scale of these potential issues, we'll post our next update in 30 minutes, if not sooner.