Puzzle Technology
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Cloud Drive Mapper - issue with authentication

Major · resolved · started 21 Sept 2026, 13:12 · resolved 21 Sept 2026, 13:52

  1. resolved · 21 Sept 2026, 13:52

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. identified · 21 Sept 2026, 13:12

    **2026-09-21T12:12:27.732Z** — Incident Summary: We are aware of an issue with Cloud Drive Mapper authentication. Services affected: Cloud Drive Mapper Current impact: The existing authentication flow has been impacted. Users will be presented with a new Enterprise Application form consent request when logging into CDM. Latest resolution status: We are working on a fix for this issue. Fix ETA: Currently being tested, rollout dependent on test results. Next update 14:00 GMT