Email Delivery Delays - AU Region

resolved · 30 Sept 2026, 06:26

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

monitoring · 30 Sept 2026, 04:28

**2026-09-30T00:28:33.137Z** — A small number of customers in our AU region may be experiencing email delivery delays, with emails being held as “Processed”. Our development team is actively investigating the issue and working to resolve it as a matter of urgency. We apologise for any inconvenience and will provide further updates as more information becomes available. **2026-09-30T01:01:42.105Z** — The issue has been identified, and a fix is being deployed currently. "Processed" emails will begin flowing through shortly. **2026-09-30T02:08:20.051Z** — A fix has been deployed, and the mail queue is dropping. We're continuing to monitor. **2026-09-30T03:27:54.378Z** — "Processed" emails are continuing to flow through successfully. Some emails remain queued, and we're continuing to monitor as these clear.

monitoring · 30 Sept 2026, 03:08

**2026-09-30T00:28:33.137Z** — A small number of customers in our AU region may be experiencing email delivery delays, with emails being held as “Processed”. Our development team is actively investigating the issue and working to resolve it as a matter of urgency. We apologise for any inconvenience and will provide further updates as more information becomes available. **2026-09-30T01:01:42.105Z** — The issue has been identified, and a fix is being deployed currently. "Processed" emails will begin flowing through shortly. **2026-09-30T02:08:20.051Z** — A fix has been deployed, and the mail queue is dropping. We're continuing to monitor.

identified · 30 Sept 2026, 02:02

**2026-09-30T00:28:33.137Z** — A small number of customers in our AU region may be experiencing email delivery delays, with emails being held as “Processed”. Our development team is actively investigating the issue and working to resolve it as a matter of urgency. We apologise for any inconvenience and will provide further updates as more information becomes available. **2026-09-30T01:01:42.105Z** — The issue has been identified, and a fix is being deployed currently. "Processed" emails will begin flowing through shortly.

investigating · 30 Sept 2026, 01:30

**2026-09-30T00:28:33.137Z** — A small number of customers in our AU region may be experiencing email delivery delays, with emails being held as “Processed”. Our development team is actively investigating the issue and working to resolve it as a matter of urgency. We apologise for any inconvenience and will provide further updates as more information becomes available.