Puzzle Technology
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Upgrade work in our Manchester DC

Maintenance · resolved · started 20 Oct 2026, 20:00 · resolved 20 Oct 2026, 23:00

  1. resolved · 23 Oct 2026, 12:00

    The scheduled maintenance window ended at 20 Oct 2026, 23:00. Closed automatically by the status page.

  2. identified · 14 Oct 2026, 17:02

    Components: ORCA Window: 2026-10-20T19:00:00+00:00 → 2026-10-20T22:00:00+00:00 ### What is being done We are conducting upgrade work within our Manchester DC to improve our network security, resiliency and availability. ### Who will be affected The Orca Platform may experience drops in connectivity for a short period during the maintenance. All voice traffic will remain unaffected throughout the maintenance. ### Support If you have any questions surrounding this work, please reach out to our support team at support@fuse2.net, who will be more than happy to discuss this with you.

  3. identified · 6 Oct 2026, 14:13

    Components: ORCA Window: 2026-10-15T19:00:00+00:00 → 2026-10-15T22:00:00+00:00 ### What is being done We are conducting upgrade work within our Manchester DC to improve our network security, resiliency and availability. ### Who will be affected The Orca Platform may experience drops in connectivity for a short period during the maintenance. All voice traffic will remain unaffected throughout the maintenance. ### Support If you have any questions surrounding this work, please reach out to our support team at support@fuse2.net, who will be more than happy to discuss this with you.