Microsoft 365

Title: Some admin users may not be able to access the Microsoft Intune or Microsoft Entra ID portal User impact: Admin users may not be able to access the Microsoft Intune or Microsoft Entra ID portal. More info: Affected admin users are returned an error message stating "Error displaying your content" when they attempt to connect to affected portals. Current status: We're investigating a potential issue with the Microsoft 365 Suite and checking for impact to your organization. We'll provide an update within 30 minutes.

Users report loading issues, Teams slowdowns, disrupted meetings, audio problems, video freezing, and login timeouts.

Title: Affected users may be unable to access Microsoft 365 services and features User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold. More info: Initial reports show issues accessing Microsoft Teams and Exchange Online. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.

Title: Users may be unable to access the admin center or leverage Microsoft Entra to access other Microsoft 365 services User impact: Users may be unable to access the admin center or leverage Microsoft Entra to access other Microsoft 365 services. Current status: We're investigating reports of an issue in which users may be unable to access the Microsoft 365 admin center or leverage Microsoft Entra to access other Microsoft 365 services. We're reviewing dependent service pathways to identify our initial investigating actions. Scope of impact: Any users attempting to access the Microsoft 365 admin center or leverage Microsoft Entra to access other Microsoft 365 services may be impacted. Next update by: Thursday, October 9, 2025, at 11:00 AM UTC

Title: Investigating user reports of issues with Microsoft 365 services User impact: We don't have details on impact yet. We're seeing an increase in user reported issues above our alerting threshold. Current status: We are reviewing service telemetry and available information to determine if there is an issue happening and we'll update this message shortly with our latest findings. This communication serves as a preliminary notification about a potential issue affecting your service.

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.

Title: Users may be experiencing issues with multiple Microsoft 365 services User impact: Users may experience issues with multiple Microsoft 365 services. More info: The impact to services and functionality includes, but may not be limited to: Microsoft Power BI and Microsoft Fabric - Degraded performance and service unavailability Windows 365 - Some users are unable to connect to their Windows 365 Cloud PCs Microsoft Teams - Notifications pertaining to existing change notification subscriptions, specifically for new messages, message updates and changes in membership, aren't delivering as expected Microsoft Defender for Identity - users may see their update data take time to process, which could result in incomplete information appearing on the identity inventory page. Current status: A portion of infrastructure that supports connectivity for multiple Microsoft 365 services is performing below the expected service threshold. We're attempting to reroute connections to alternate infrastructure to remediate the impact. We anticipate having an update on our mitigation efforts by the next scheduled update time. Scope of impact: This issue may impact any user in the Switzerland region attempting to utilize the impacted services and functionality in the More Info section. Start time: Saturday, September 27, 2025, at 1:03 AM UTC Root cause: A portion of infrastructure that supports connectivity for multiple Microsoft 365 services is performing below the expected service threshold. Next update by: Saturday, September 27, 2025, at 7:00 AM UTC

Title: Potential issues accessing mailboxes via one or more connection methods User impact: Users may experience errors or failures when accessing their mailbox via one or more Exchange Online connection methods. Current status: We're investigating a potential issue and checking for impact to your organization. We'll provide an update within 60 minutes.