Issues with logging in and handling some requests after scheduled maintenance.
Further to previous communications Colt are continuing to work on system recovery.<br/>Porting and Provisioning services remain on hold during this time, and further updates are expected in the coming weeks.<br/>Thank you for your continued support.<br/> <br/>Issued 05/09/25 12:59<br/>Further to the previous communications, Colt has confirmed that provisioning and porting services remain unavailable due to precautionary system shutdowns. Colt are providing public updates on their network status page: https://www.colt.net/status/ We will provide further updates once more information is provided by Colt on when their porting and provisioning services will be available.<br/> <br/>Issued 27/08/25 09:37<br/>Further to the previous communications, Colt have continued to advise that provisioning and porting services remain unavailable due to systems being taken offline as a precautionary safety measure. Fault support remains operational, though diagnostic capabilities and resolution times may be affected. Customers can refer to Colt's public Network Status Page for ongoing updates: Network Status ' Colt Technology Services Gamma continues to monitor the situation closely. We will provide further updates once more information is provided by Colt on when their porting and provisioning services will be available.<br/> <br/>Issued 26/08/25 09:48<br/>Following the previous communications, Colt has advised that provisioning and porting services remain unavailable due to systems being taken offline as a precautionary safety measure. Fault support remains operational, though diagnostic capabilities and resolution times may be affected. Customers can refer to Colt’s public Network Status Page for ongoing updates: https://www.colt.net/status/ Gamma continues to monitor the situation closely. A further update will be provided by Wednesday 27th August at 10am, or earlier if available.<br/> <br/>Issued 22/08/25 09:46<br/>Following communications on 22nd August, Colt has advised that provisioning and porting services are currently unavailable due to systems being taken offline as a precautionary safety measure. Fault support remains operational, though diagnostic capabilities and resolution times may be affected. Customers can refer to Colt’s public Network Status Page for ongoing updates: https://www.colt.net/status/ Gamma continues to monitor the situation closely. A further update will be provided by Tuesday 26th August, or earlier if available.<br/>Issued 21/08/25 14:49<br/>Gamma is aware of a cyber incident at Colt. We are in close communication with Colt as they work towards resolution.
We are aware of a change Microsoft is making to its RPS service within SharePoint Online that can break CDM V2's authentication and ability to map drives. We have more information on this coming soon.