Twilio

Telecoms - Inbound SMS and WhatsApp

OPERATIONAL

Last 30 Days

24 incidents
December 26, 2025
00:38 UTC
Call Failures From a Network Subscriber to a Subset of Twilio Hungary Phone Numbers in Hungary
10:41 UTC
SMS Delivery Delays To Multiple Networks In The United Kingdom
December 27, 2025
09:46 UTC
SMS Delivery Delays to Coop Network in Italy
December 28, 2025
No incidents reported
December 29, 2025
No incidents reported
December 30, 2025
No incidents reported
December 31, 2025
No incidents reported
January 01, 2026
No incidents reported
January 02, 2026
No incidents reported
January 03, 2026
No incidents reported
January 04, 2026
08:24 UTC
Inbound Call Failures to a Subset of Twilio Phone Numbers in UK
January 05, 2026
No incidents reported
January 06, 2026
No incidents reported
January 07, 2026
No incidents reported
January 08, 2026
03:31 UTC
Inbound Call Failure From Subscribers to a Subset of Twilio Phone Numbers in Belgium
January 09, 2026
18:08 UTC
Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers
January 10, 2026
No incidents reported
January 11, 2026
13:13 UTC
SMS Delivery Reports Delays To H3G In Sweden
January 12, 2026
16:26 UTC
Delivery degradation on messages to Tattelecom & Mir Telecom networks in Russian Federation
22:52 UTC
SMS Delivery Delays to SFR Network in France
January 13, 2026
00:35 UTC
SMS Delivery Failures to SFR Network in France via Subset of Shortcodes
01:28 UTC
SMS Delivery Delays and Failures to SFR Network in France
January 14, 2026
17:27 UTC
SMS Delivery Delays to Wind Network in Italy
January 15, 2026
13:12 UTC
SMS Delivery Delays to Vodafone Omnitel and Wind Tre in Italy
19:38 UTC
SMS Delivery Failures to O2 Network in Czech Republic
January 16, 2026
No incidents reported
January 17, 2026
No incidents reported
January 18, 2026
No incidents reported
January 19, 2026
23:46 UTC
SMS Delivery Delays and Failures From and To Multiple Networks in Malaysia
23:55 UTC
SMS Delivery Delays to Lancelot BV in Netherlands
January 20, 2026
00:16 UTC
SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in Australia
13:48 UTC
SMS Delivery Delays to Novatel in Slovenia
21:21 UTC
Call Failures to Multiple Networks in France from a Subset of Twilio Numbers
22:50 UTC
SMS Delivery Delays to Multiple Networks in France via subset of Long codes
January 21, 2026
00:42 UTC
SMS Delivery Delays to Netherlands
22:10 UTC
WhatsApp outbound messages may be Delayed
January 22, 2026
12:09 UTC
Call Failures from network subscribers to a subset of Twilio's Spain numbers
January 23, 2026
No incidents reported
January 24, 2026
No incidents reported

Incidents in the last 30 days

Call Failures from network subscribers to a subset of Twilio's Spain numbers

The issue causing inbound call failures to Twilio +34 phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 2 days ago Resolved in about 5 hours

WhatsApp outbound messages may be Delayed

We are experiencing SMS delivery delays when sending outbound messages to to Whatsapp. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 3 days ago Resolved in about 1 hour

SMS Delivery Delays to Netherlands

We are experiencing SMS delivery delays when sending messages to the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 3 days ago Resolved in about 14 hours

SMS Delivery Delays to Multiple Networks in France via subset of Long codes

We are experiencing SMS delivery delays when sending messages to multiple Networks in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 4 days ago Resolved in 2 days

Call Failures to Multiple Networks in France from a Subset of Twilio Numbers

There is an ongoing incident with PSTN Connectivity outbound calls in France resulting in a small percentage of these calls being blocked by carriers in France. We are investigating and looking into possible mitigations. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 4 days ago Resolved in about 19 hours

SMS Delivery Delays to Novatel in Slovenia

We are experiencing MMS/SMS delivery delays when sending messages to Novatel in Slovenia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 4 days ago Resolved in about 8 hours

SMS Delivery Delays From Network Subscribers To a Subset of Twilio Phone Numbers in Australia

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Phone Numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 4 days ago Resolved in about 4 hours

SMS Delivery Delays to Lancelot BV in Netherlands

We are experiencing SMS delivery delays when sending messages to Lancelot BV in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 4 days ago Resolved in about 9 hours

SMS Delivery Delays and Failures From and To Multiple Networks in Malaysia

We are experiencingSMS Delivery Delays and Failures From and To Multiple Networks in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 4 days ago Resolved in about 5 hours

SMS Delivery Failures to O2 Network in Czech Republic

We are experiencing SMS delivery failures when sending to O2 Network in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 9 days ago Resolved in about 3 hours

SMS Delivery Delays to Vodafone Omnitel and Wind Tre in Italy

We are experiencing SMS delivery delays when sending messages to Vodafone Omnitel and Wind Tre in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 9 days ago Resolved in 1 day

SMS Delivery Delays to Wind Network in Italy

We are experiencing SMS delivery delays when sending messages to Wind Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 10 days ago Resolved in about 8 hours

SMS Delivery Delays and Failures to SFR Network in France

We are experiencing SMS delivery delays and failures when sending from SFR Network in France via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 11 days ago Resolved in about 4 hours

SMS Delivery Failures to SFR Network in France via Subset of Shortcodes

We are experiencing SMS delivery failures sending from SFR Network in France via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 11 days ago Resolved in about 1 hour

SMS Delivery Delays to SFR Network in France

We are experiencing SMS delivery delays when sending messages to SFR Network in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 12 days ago Resolved in about 2 hours

Delivery degradation on messages to Tattelecom & Mir Telecom networks in Russian Federation

We are experiencing SMS delivery failures when sending messages to Tattelecom & Mir Telecom networks in Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 12 days ago Resolved in about 6 hours

SMS Delivery Reports Delays To H3G In Sweden

We are experiencing SMS delivery failures sending to H3G in Sweden. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 13 days ago Resolved in 1 day

Issue With Invoking Webhook for Outgoing Caller Ids Resource Verification for a Subset of Customers

Our monitoring systems have detected a potential issue with Caller Id service failing to invoke the webhook when the method is GET. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 15 days ago Resolved in about 2 hours

Inbound Call Failure From Subscribers to a Subset of Twilio Phone Numbers in Belgium

The issue causing inbound call failures to Twilio phone numbers in Belgium has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 16 days ago Resolved in about 3 hours

Inbound Call Failures to a Subset of Twilio Phone Numbers in UK

The issue causing inbound call failures to Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 20 days ago Resolved in about 3 hours

SMS Delivery Delays to Coop Network in Italy

We are experiencing SMS delivery delays when sending messages to Coop Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 28 days ago Resolved in about 9 hours

SMS Delivery Delays To Multiple Networks In The United Kingdom

We are experiencing SMS delivery delays when sending messages to multiple networks in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 29 days ago Resolved in about 5 hours

Call Failures From a Network Subscriber to a Subset of Twilio Hungary Phone Numbers in Hungary

We are observing call failures from a network subscriber to a subset of Twilio phone numbers in Hungary. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 29 days ago Resolved in about 14 hours

MMS delivery delays to C Spire in the United States of America

We are experiencing MMS delivery delays to C Spire in the United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 30 days ago Resolved in about 17 hours