Twilio

Telecoms - Inbound SMS and WhatsApp

OPERATIONAL

Last 30 Days

36 incidents

Incidents in the last 30 days

SMS Delivery Delays and Failures to Telekom Srbija in Serbia minor

We are experiencing SMS delivery delays and failures when sending messages to Telekom Srbija in Serbia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 1 day ago Resolved in about 22 hours 3rd-Party Service

SMS Delivery Failures To A Subset of Portugal Twilio Phone Numbers minor

We are experiencing SMS delivery failures to a subset of Portugal Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 2 days ago Resolved in about 11 hours 3rd-Party Service

SMS Delivery Failures to Bouygues Telecom in France minor

Our monitoring systems have detected a potential issue SMS Delivery Failures to Bouygues Telecom in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 2 days ago Resolved in about 2 hours 3rd-Party Service

SMS Delivery Failures From a Subset of Portugal Twilio Phone Numbers minor

Our monitoring systems have detected a potential issue with SMS delivery failures to a subset of phone numbers in Portugal. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 2 days ago Resolved in about 4 hours 3rd-Party Service

WhatsApp Messages Show Incorrect Channel Information on Messaging Insights for a Subset of Twilio... minor

Our monitoring systems have detected a potential issue with Messaging Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 2 days ago Resolved in about 8 hours 3rd-Party Service

SMS Delivery Delays to Algar Telecom (CTBC) in Brazil minor

We are experiencing SMS delivery delays when sending messages to Algar Telecom (CTBC) in Brazil . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 4 days ago Resolved in about 17 hours 3rd-Party Service

Elevated 63005 Errors for Programmable Messaging Rest API minor

We are currently investigating an elevated rate of 63005 errors for Programmable Messaging Rest API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 6 days ago Resolved in about 17 hours 3rd-Party Service

SMS Delivery Delays to Orange, Telefonica and Yoigo Networks in Spain minor

We are experiencing delivery delays in receiving message to Orange, Telefonica and Yoigo Networks in Spain. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 6 days ago Resolved in about 5 hours 3rd-Party Service

Intermittent Errors for Studio and Phone Numbers minor

We are observing intermittent errors with Number Provisioning, Number Configuration, Number Updates, Number Release, and Studio. We will provide an update in 30 minutes or sooner.

Telecoms - Inbound SMS and WhatsApp
Started 7 days ago Resolved in about 19 hours 3rd-Party Service

SMS Delivery Delays and Failures to K-Cell in Kazakhstan minor

We are experiencing SMS delivery delays and failures to K-Cell in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 9 days ago Resolved in about 19 hours 3rd-Party Service

SMS Delivery Failures on Orange in Spain minor

We are experiencing SMS delivery failures on Orange in Spain. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 9 days ago Resolved in about 2 hours 3rd-Party Service

Conversations API in IE1 Region Failing With 5xx Errors minor

Customers of Conversations API in the IE1 region may experience intermittent HTTP 500 error responses from the REST API. The engineering team is actively investigating and will provide an update as soon as possible. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 10 days ago Resolved in about 13 hours 3rd-Party Service

Sms Delivery Reports Delay to Drillisch 1&1 in Germany minor

We are experiencing SMS delivery delay to Drillisch 1&1 in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 10 days ago Resolved in about 5 hours 3rd-Party Service

WhatsApp Message Delivery Delays minor

Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 12 days ago Resolved in about 7 hours 3rd-Party Service

SMS Delivery Delays to Novatel in Slovenia via Subset of Longcodes & Alphanumeric Numbers minor

We are experiencing SMS delivery delays when sending messages to Novatel in Slovenia via Subset of Longcodes & Alphanumeric numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 13 days ago Resolved in about 5 hours 3rd-Party Service

RCS Messages Sent to AT&T Test Recipients are Failing for All Customers minor

Our monitoring systems have detected a potential issue with RCS message failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 13 days ago Resolved in about 6 hours 3rd-Party Service

Call Quality Issues to a Subset of Twilio United Kingdom Phone Numbers minor

We are observing Missing RTP streams /Silent Calls from subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 14 days ago Resolved in about 5 hours 3rd-Party Service

SMS Delivery Delays to MTN Nigeria minor

We are experiencing SMS delivery delays when sending messages to MTN Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 14 days ago Resolved in about 6 hours 3rd-Party Service

Call quality issues From a subset of Twilio United Kingdom Phone numbers minor

We are observing Missing RTP streams /Silent Calls from/to subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 16 days ago Resolved in about 11 hours 3rd-Party Service

Inbound Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern... minor

The issue causing inbound call failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 18 days ago Resolved in about 10 hours 3rd-Party Service

Inbound Call Failures From Subscribers To Portugal Twilio Phone Numbers minor

We are observing call failures from subscribers to Portugal Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 20 days ago Resolved in about 5 hours 3rd-Party Service

SMS Delivery Delays to T-Mobile in Netherlands minor

We are experiencing SMS delivery delays when sending messages to T-Mobile in the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 20 days ago Resolved in about 13 hours 3rd-Party Service

SMS Delivery Report Delays to Lancelot in Belgium 206-58 via a Subset of Longcodes minor

Our monitoring systems have detected a potential issue with delivery report delays in Belgium. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 20 days ago Resolved in about 3 hours 3rd-Party Service

Outbound Call Failures From a Subset of Twilio's Phone Numbers to KPN Netherlands minor

We are investigating outbound call failures from a subset of Twilio's Phone Numbers to KPN Netherlands. Our engineering team is working with our carrier partners to resolve this. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 21 days ago Resolved in about 9 hours 3rd-Party Service

SMS Outbound Delivery Delays and Failures to Multiple Networks in France minor

Our monitoring systems have detected a potential issue with SMS delivery delays and failures in France. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 21 days ago Resolved in about 3 hours 3rd-Party Service

Call Failures From Subscribers to Norway Twilio Phone Numbers minor

We are observing call failures from subscribers to Norway Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 21 days ago Resolved in about 5 hours 3rd-Party Service

Call Failures to a Subset of Twilio Phone Numbers in Germany minor

We are observing call failures to a subset of Twilio phone numbers in Germany. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 21 days ago Resolved in about 3 hours 3rd-Party Service

SMS Delivery Delays to Drillisch 1&1 Network in Germany minor

We are experiencing SMS delivery delays to Drillisch 1&1 network in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 21 days ago Resolved in about 11 hours 3rd-Party Service

MMS Delivery Delays Affecting a Subset of Short Code Senders and Carriers minor

We're currently receiving timeouts from Vibes when sending MMS requests, which could result in delays or failures delivering outbound MMS messages via that provider.

Telecoms - Inbound SMS and WhatsApp
Started 22 days ago Resolved in about 3 hours 3rd-Party Service

SMS Delivery Delays to Bouygues Telecom Network in France via Subset of Longcodes minor

We are experiencing SMS delivery delays when sending messages to Bouygues Telecom network in France via a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 23 days ago Resolved in about 3 hours 3rd-Party Service

SMS Delivery Report Delays to O2 in Czech Republic minor

We are experiencing SMS delivery report delays when sending messages to O2 in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 23 days ago Resolved in about 3 hours 3rd-Party Service

SMS Delivery Delay to Vodacom Network in Tanzania minor

We are experiencing SMS delivery delays when sending messages to the Vodacom Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 26 days ago Resolved in about 4 hours 3rd-Party Service

Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland minor

We are observing call failures to a subset of phone numbers in the United Kingdom of Great Britain and Northern Ireland. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 27 days ago Resolved in about 12 hours 3rd-Party Service

SMS Delivery Failures to Multiple Networks in Spain via Subset Of Longcodes minor

We are experiencing SMS delivery failures to Multiple Networks in Spain via Subset Of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 27 days ago Resolved in about 4 hours 3rd-Party Service

SMS Delivery Failures to Volna Mobile in Russian Federation minor

Our monitoring systems have detected a potential issue SMS Delivery Failures to Volna Mobile in Russian Federation. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 27 days ago Resolved in about 1 hour 3rd-Party Service

Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland minor

We are continuing to observe voice quality issues with a subset of phone numbers in the United Kingdom of Great Britain and Northern Ireland. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour, or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 28 days ago Resolved in about 12 hours 3rd-Party Service