Twilio

Telecoms - Inbound SMS and WhatsApp

OPERATIONAL

Last 30 Days

30 incidents
November 08, 2025
00:52 UTC
SMS Delivery Delays and Failures to Claro in Dominican Republic
November 09, 2025
21:44 UTC
Outbound SMS Delivery Delays To Virgin Mobile Network in Ireland
November 10, 2025
13:59 UTC
Inbound Calls to Prefix +4915888 Are Failing
November 11, 2025
No incidents reported
November 12, 2025
No incidents reported
November 13, 2025
21:25 UTC
SMS DLR Delays to Uzbekistan Uzdunrobita
November 14, 2025
14:42 UTC
SMS Delivery Failures to Orange in France via a Subset of Longcodes
19:11 UTC
SMS Delivery Delays to Vodafone Network in Italy
November 15, 2025
11:51 UTC
SMS Delivery Delays and Failures to Multiple Networks in Italy via Subset of Long Codes
13:18 UTC
SMS Delivery Delays and Failures to Telesystems Network in Ukraine
November 16, 2025
No incidents reported
November 17, 2025
No incidents reported
November 18, 2025
19:21 UTC
Certain porting hosting actions generate 500 errors
November 19, 2025
No incidents reported
November 20, 2025
08:22 UTC
SMS Delivery Delays and Failures to T-Mobile Polska in Poland
November 21, 2025
No incidents reported
November 22, 2025
07:48 UTC
SMS Delivery Failures To NetOne Network In Zimbabwe
November 23, 2025
No incidents reported
November 24, 2025
23:36 UTC
US Numbers in the Porting-in Process Cannot be Configured
November 25, 2025
18:05 UTC
SMS Delivery Delays to Vodafone in United Kingdom
November 26, 2025
11:34 UTC
SMS Delivery Report Delays to Vodafone in United Kingdom
18:33 UTC
Automated Alert: Minimal Customer Impact
November 27, 2025
10:38 UTC
SMS Delivery Delays to Vodafone Network in United Kingdom
14:07 UTC
SMS Delivery Failures to Multiple Networks in Italy via a Subset of Long Codes
November 28, 2025
09:57 UTC
SMS Delivery Delays & Failures to Multiple Networks in Italy via Subset of Long Code & Alphanumeric Numbers
10:32 UTC
SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland from Subset of Long Codes
15:27 UTC
Customers Experiencing High Latency and 500 Errors
22:21 UTC
Increased Latency for Message Logs
November 29, 2025
No incidents reported
November 30, 2025
No incidents reported
December 01, 2025
10:28 UTC
SMS Delivery Delay To T Mobile Network in Czech-Republic
10:39 UTC
SMS Delivery Failures from Subset of Twilio Numbers in Denmark.
December 02, 2025
No incidents reported
December 03, 2025
23:49 UTC
Meta OTP Codes Delivery Failure
December 04, 2025
07:28 UTC
SMS Delivery Failures to and From Multiple Countries via a Subset of Twilio Longcodes
09:14 UTC
SMS delivery delays to Digi in Romania
December 05, 2025
02:51 UTC
SMS Delivery Delays to DiGi Network in Malaysia
19:26 UTC
Removed Attachment of Banned MimeType From AT&T Numbers
19:57 UTC
SMS Delivery Delays and Failures to Lycamobile Network in Germany
December 06, 2025
No incidents reported
December 07, 2025
No incidents reported

Ongoing Incidents

SMS Delivery Delays and Failures to Lycamobile Network in Germany

We are experiencing SMS Delivery Delays and Failures to Lycamobile in Germany 262-43. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 1 day ago

Incidents in the last 30 days

SMS Delivery Delays and Failures to Lycamobile Network in Germany

We are experiencing SMS Delivery Delays and Failures to Lycamobile in Germany 262-43. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 1 day ago

Removed Attachment of Banned MimeType From AT&T Numbers

Our monitoring systems have detected a potential issue where inbound MMS are missing media from AT&T numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 1 day ago Resolved in about 2 hours

SMS Delivery Delays to DiGi Network in Malaysia

We are experiencing SMS delivery delays when sending messages to DiGi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 2 days ago Resolved in about 5 hours

SMS delivery delays to Digi in Romania

We are experiencing SMS delivery delays when sending messages to Digi in Romania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 3 days ago Resolved in about 5 hours

SMS Delivery Failures to and From Multiple Countries via a Subset of Twilio Longcodes

Our monitoring systems have detected a potential issue with SMS delivery failures when sending messages to multiple countries via a subset of Twilio long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 3 days ago Resolved in about 3 hours

Meta OTP Codes Delivery Failure

Our monitoring systems have detected a potential issue with Meta OTP codes delivery. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 3 days ago Resolved in about 24 hours

SMS Delivery Failures from Subset of Twilio Numbers in Denmark.

We are experiencing SMS delivery failures from subset of Twilio Numbers while sending message to Denmark. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 6 days ago Resolved in about 4 hours

SMS Delivery Delay To T Mobile Network in Czech-Republic

We are experiencing MMS/SMS delivery delays when sending messages to T Mobile network in Czech-Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 6 days ago Resolved in about 3 hours

Increased Latency for Message Logs

Our monitoring systems have detected a potential issue with Message Logs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 8 days ago Resolved in about 6 hours

Customers Experiencing High Latency and 500 Errors

Our monitoring systems have detected a potential issues creating latency and 5xx errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 9 days ago Resolved in 2 days

SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland from Subset of...

We are experiencing SMS delivery delays when sending messages to H3G in United Kingdom of Great Britain and Northern Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 9 days ago Resolved in about 23 hours

SMS Delivery Delays & Failures to Multiple Networks in Italy via Subset of Long Code & Alphanumer...

We are experiencing SMS delivery delays and failures when sending messages to Multiple Networks in Italy via Subset of Long Code & Alphanumeric Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 9 days ago Resolved in about 9 hours

SMS Delivery Failures to Multiple Networks in Italy via a Subset of Long Codes

We are experiencing SMS delivery failures SMS Delivery Failures to Multiple Networks in Italy via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 10 days ago Resolved in about 9 hours

SMS Delivery Delays to Vodafone Network in United Kingdom

We are experiencing SMS delivery delays when sending messages to Vodafone Network in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 10 days ago Resolved in 2 days

Automated Alert: Minimal Customer Impact

Our monitoring systems have detected a potential issue sending SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 10 days ago Resolved in 16 minutes

SMS Delivery Report Delays to Vodafone in United Kingdom

We are experiencing SMS delivery delays when sending messages to Vodafone in United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 11 days ago Resolved in about 14 hours

SMS Delivery Delays to Vodafone in United Kingdom

We are experiencing SMS delivery delays when sending messages to Vodafone in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 11 days ago Resolved in about 6 hours

US Numbers in the Porting-in Process Cannot be Configured

Our monitoring systems have detected a potential issue US Number Porting Requests Created Without Voice Capabilities. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 12 days ago Resolved in 1 day

SMS Delivery Failures To NetOne Network In Zimbabwe

We are experiencing SMS delivery delays when sending messages to the NetOne Network In Zimbabwe . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 15 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures to T-Mobile Polska in Poland

We are experiencing SMS delivery delays and failures when sending messages to T-Mobile Polska network in Poland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 17 days ago Resolved in about 5 hours

Certain porting hosting actions generate 500 errors

Our monitoring systems have detected a potential issue with certain porting hosting actions generating 500 errors. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 18 days ago Resolved in about 3 hours

SMS Delivery Delays and Failures to Telesystems Network in Ukraine

We are experiencing SMS delivery delays and failures to Telesystems Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 22 days ago Resolved in about 10 hours

SMS Delivery Delays and Failures to Multiple Networks in Italy via Subset of Long Codes

We are experiencing SMS delivery delays and failures to multiple networks in Italy via subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 22 days ago Resolved in 1 day

SMS Delivery Delays to Vodafone Network in Italy

We are experiencing SMS delivery delays when sending messages to Vodafone Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 22 days ago Resolved in 2 days

SMS Delivery Failures to Orange in France via a Subset of Longcodes

We are experiencing SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 23 days ago Resolved in 3 days

SMS DLR Delays to Uzbekistan Uzdunrobita

We are experiencing delays in receiving message delivery reports when sending to Uzbekistan Uzdunrobita. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 23 days ago Resolved in about 16 hours

Inbound Calls to Prefix +4915888 Are Failing

Our monitoring systems have detected a potential issue with Voice calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 27 days ago Resolved in about 5 hours

Outbound SMS Delivery Delays To Virgin Mobile Network in Ireland

We are experiencing SMS delivery delays when sending messages to Virgin Mobile Network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 27 days ago Resolved in about 4 hours

SMS Delivery Delays and Failures to Claro in Dominican Republic

Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Claro in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Telecoms - Inbound SMS and WhatsApp
Started 29 days ago Resolved in about 5 hours

[SNOC] SMS Delivery Delays Across Multiple APAC and EMEA Networks

We are experiencing SMS delivery delays when sending messages across multiple APAC and EMEA Networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Telecoms - Inbound SMS and WhatsApp
Started 30 days ago Resolved in about 5 hours