Telecoms - Inbound SMS and WhatsApp

We are experiencing SMS delivery failures from Network subscribers to Twilio Romania shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to Vodafone network in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing elevated 500s error for Conversations API. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays to multiple networks from a subset of alphanumeric sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays & failures to & from Play network in Poland. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS Delivery Delays to Multiple networks in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 Hour or as soon as more information becomes available.

We are currently investigating an issue where some customers are unable to access the WhatsApp sender configuration page in the Twilio Console. Affected users may encounter an error message stating, "Something went wrong. An internal server error has occurred. We are unable to handle this request at the moment. Try again later." Our engineering teams has been engaged and are actively investigating. We will provide updates in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays and failures when sending messages to Drillisch 1&1 in Germany. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to Multiple Networks From a Subset of Alphanumeric Sender ID in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery failures to Tele2 Network in Russia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We are experiencing SMS delivery delays to the Vala network in Kosovo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to Lycamobile Ltd in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS Delivery Delays and Failures to Wind Hellas in Greece. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Due to a third party provider, Conversations and Programmable Video were degraded between 7:53 AM to 9:28 AM Pacific Time on 01/28/2026. During this period, customers may have experienced "404" errors from Cloudfront for Conversation API calls or increased error rates when trying to connect to Video Rooms. The issue has been mitigated, but we are continuing to monitor. We'll provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with emergency number provisioning. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Numbers in Croatia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

We are observing Voice Calls Failures From Multiple Networks to a subset of Twilio Numbers in United Kingdom. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to Vodafone in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS Delivery Delays to Virgin Mobile (Three MVNO) in Ireland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

The issue causing Inbound Call Failure To Norway Phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Our engineers have identified the issue where the Private Offering form and Porting Request form in Console are currently unavailable. Our team is working on getting it restored. We expect to provide another update in 1 hour or as soon as more information becomes available.

The issue causing inbound call failures to Twilio +34 phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending outbound messages to to Whatsapp. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to the Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to multiple Networks in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

There is an ongoing incident with PSTN Connectivity outbound calls in France resulting in a small percentage of these calls being blocked by carriers in France. We are investigating and looking into possible mitigations. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing MMS/SMS delivery delays when sending messages to Novatel in Slovenia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to a Subset of Twilio Phone Numbers in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to Lancelot BV in Netherlands. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

We are experiencingSMS Delivery Delays and Failures From and To Multiple Networks in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery failures when sending to O2 Network in Czech Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to Vodafone Omnitel and Wind Tre in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to Wind Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays and failures when sending from SFR Network in France via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery failures sending from SFR Network in France via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery delays when sending messages to SFR Network in France. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery failures when sending messages to Tattelecom & Mir Telecom networks in Russian Federation. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

We are experiencing SMS delivery failures sending to H3G in Sweden. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Our monitoring systems have detected a potential issue with Caller Id service failing to invoke the webhook when the method is GET. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.