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Telecoms - Inbound SMS and WhatsApp

OPERATIONAL

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https://status.twilio.com/

Last 30 Days

137 incidents

June 05, 2025

04:40 UTC

SMS Delivery Delays to Claro in Colombia

11:27 UTC

SMS Delivery Delays to Cellcom in United States of America Via Short Code and Toll Free

15:08 UTC

SMS Delivery Report Delays To Telstra in Australia for a Subset of Alphanumeric Sender Ids

15:26 UTC

MMS Delivery Failures to a Subset of Small Networks in the US for a Subset of Long Code and Toll Free Numbers

16:33 UTC

High SMS Filtering Observed in USA to Verizon Wireless via Long Code Numbers

17:36 UTC

SMS Delivery Delays to Small US Carriers in US Over Subset of Short Codes

June 06, 2025

06:43 UTC

SMS Delivery Delays to Vodafone network in Australia via a Subset of Longcodes

08:07 UTC

On Call Engineers are Investigating

09:53 UTC

One-way audio Issue

13:38 UTC

SMS Delivery Delays to Altice in United States

16:51 UTC

MMS Delivery Failures to Altice in United States Via Subset of Long Codes

June 07, 2025

05:02 UTC

SMS Delivery Report Delays to Claro in Colombia

10:41 UTC

Intermittent Account Security API Errors for Telkomsel Network in Indonesia

June 08, 2025

06:54 UTC

AccSec Canada API Errors

15:29 UTC

MMS Delivery Delays To Verizon Wireless Network in USA Via A Subset Of Longcodes

17:27 UTC

SMS Delivery Delays and Failures to and from Multiple Countries

21:52 UTC

SMS Delivery Delays To Etisalat Network In Multiple Countries

22:40 UTC

SMS Delivery Delays and Failures to U Mobile in Malaysia

June 09, 2025

00:35 UTC

On Call Engineers are Investigating an issue with 5xx errors from Meta

03:58 UTC

MMS Delivery Delays to T-Mobile in the United States of America via Subset of Shortcodes

11:45 UTC

SMS Delivery Failures to and from Multiple Networks in France via Subset of Longcodes

June 10, 2025

11:27 UTC

SMS Delivery Delays to Datora Network in Brazil

11:34 UTC

Flex Agent Copilot is Degraded

12:43 UTC

Voice Intelligence is Degraded

15:21 UTC

Increased Latency in Delivering Events Through Event Streams Due to Network Failures.

June 11, 2025

02:59 UTC

SMS Delivery Delay To TDC Network In Denmark

04:47 UTC

SMS Delivery Failure To Madar Network In Libya

11:51 UTC

SMS Delivery Delays and Failures to and from Claro Network in Brazil

12:59 UTC

Increased Latency in Delivering Events Through Event Streams Due to Network Failures

13:30 UTC

Flex Plugins CLI is Unable to Deploy Flex Plugins

23:15 UTC

MMS Delivery Delays to US Cellular Network in the US for a Subset of Toll-Free Numbers

June 12, 2025

02:09 UTC

On Call Engineers are Investigating an issue with Ppresto connection

05:02 UTC

SMS Delivery Delay to TNM Network in Malawi

11:51 UTC

SMS Delivery Delays to Eir Network in Ireland

17:21 UTC

SMS Delivery Delays to Cingular Wireless (AT&T) in the US

17:26 UTC

SMS Delivery Delays to MTN Network in Nigeria

17:46 UTC

Console errors impacting Twilio Alpha AI Assistant Conversation History and Simulator

18:09 UTC

Vendor Service Degradation in Virtual Agent (DialogFlow) Impacting Multiple Twilio Features

20:16 UTC

Messaging Media Endpoints 5XX Errors

21:41 UTC

SMS Delivery Delays To 9mobile Network In Nigeria

June 13, 2025

01:21 UTC

SMS Delivery Delays to Brisanet in Brazil

02:55 UTC

SMS Delivery Delays to Smart Axiata Network in Cambodia

05:13 UTC

SMS Delivery Report Delays to Hello Network in Cambodia

06:35 UTC

On Call Engineers are Investigating an issue

06:50 UTC

SMS Delivery Delays to Liberty Mobile Network in Puerto Rico Over A Subset Of Short Code

14:26 UTC

SMS Delivery Delays to Grameenphone in Bangladesh

18:30 UTC

On Call Engineers are Investigating an issue

June 14, 2025

04:57 UTC

SMS Delivery Delay To Vinaphone Network In Vietnam

05:05 UTC

SMS Delivery Delays to Multiple Networks in United States Over A Subset Of Short Code

June 15, 2025

01:08 UTC

SMS Delivery Delays to Small Networks in the US for a subset of Toll free numbers

19:00 UTC

SMS Delivery Delays To Telefonica Network In Cost Rica

June 16, 2025

02:21 UTC

SMS Delivery Report Delays to Small Networks in the US for a Subset of Short Codes

04:18 UTC

Call failures to Brazil & Mexico via a subset of Twilio Numbers

07:18 UTC

SMS Delivery Delays To 9Mobile network in Nigeria

11:01 UTC

SMS Delivery Failures to Multiple Networks in Australia for a Subset of Longcodes

12:25 UTC

On Call Engineers are Investigating an issue unable-to-create-unified-profiles

13:40 UTC

SMS Delivery Delays to SFR in France

16:05 UTC

SMS Delivery Delays to MTN in Nigeria

21:19 UTC

SMS Delivery Delays to C-Spire in United States of America via Subset of Short Codes and Toll-Free Numbers

June 17, 2025

00:16 UTC

SMS Delivery Delays to Lycamobile Network in United Kingdom

00:35 UTC

SMS Delivery Delays to GTA Network in United States of America

06:21 UTC

SMS Delivery Delays to Airtel in Uganda

09:38 UTC

SMS Delivery Delays to MTN in Nigeria

19:34 UTC

MMS Delivery Failures to US Cellular Network in the US for a Subset of Toll-Free, Short Code and 10 Digit Long Code Numbers

19:53 UTC

Elevated HTTP 500 Errors While calling Twilio Functions

21:11 UTC

SMS Delivery Delays to IER Network in Ireland

23:18 UTC

Slow Response Times and Increased Errors for Lookup API V2

June 18, 2025

06:52 UTC

SMS Delivery Delays to Multiple Networks in United States Over a Subset of Short Codes

14:00 UTC

Delays in Event Streams Delivery

16:35 UTC

SMS Delivery Failures to Chile for a Subset of Longcodes

16:55 UTC

Twilio Logo Broken in Console

18:07 UTC

MMS Delivery Delays to US Carriers From a Small Subset of Short Codes

18:48 UTC

SMS Delivery Delays to Altan Redes Network in Mexico

June 19, 2025

01:52 UTC

Elevated HTTP 500 Errors for Twilio Programmable Messaging API – June 18, 2025

05:39 UTC

SMS Delivery Delays to Vodafone in Fiji

19:01 UTC

SMS Delivery Delays to Claro in Colombia via a Subset of Longcodes

22:11 UTC

SMS Delivery Delays to Multiple Networks in United States of America via a Subset of Longcodes

22:16 UTC

On Call Engineers are Investigating an issue

June 20, 2025

06:25 UTC

SMS Delivery Report Delays to GCI-Chat in United States of America via Subset of Shortcodes

06:42 UTC

SMS Delivery Delays to Iliad Italia Network in Italy

10:01 UTC

On Call Engineers are Investigating an issue Call Failures From Subscribers To Philippines Twilio Phone Numbers

14:26 UTC

SMS Delivery Report Delays to Claro in Brazil

14:34 UTC

TTS errors from Amazon following spike in requests has been identified

June 21, 2025

01:39 UTC

SMS Delivery Failures to Syriatel Holdings Network in Syria

01:44 UTC

Customer data on the link shortening tab assumes 0 record updates in the last 2 hours

22:42 UTC

SMS Delivery Delays From and to Movistar Network in Mexico

June 22, 2025

18:07 UTC

SMS Delivery Delays and Failures to Safaricom in Kenya

June 23, 2025

06:51 UTC

SMS Delivery Delays and Failures to Multiple Networks in New Zealand

07:06 UTC

AccSec Indonesia XL API Issue

12:22 UTC

SMS Delivery Failures and Delays towards Metfone in Cambodia

21:35 UTC

On Call Engineers are Investigating an issue with Call Failures From Subscribers To Cayman Islands Twilio Phone Numbers

June 24, 2025

00:02 UTC

SMS Delivery Delays To Claro Network in Chile

02:51 UTC

SMS Delivery Delays to Bandwidth Network in US Over a Subset of Shortcodes

06:50 UTC

On Call Engineers are Investigating an issue

07:51 UTC

Delay in emission of Conference Insights Summaries

18:02 UTC

Users Unable to Verify Phone Number on Newly-Created Twilio Accounts

18:39 UTC

SMS Delivery Delays to Altan Redes in Mexico

June 25, 2025

08:03 UTC

SMS Delivery Delays and Failures to DigiMobil (Movistar) in Spain

11:10 UTC

SMS Delivery Delays and Failures to T-Mobile in the Netherlands

12:12 UTC

SMS Delivery Failures to Al Madar in Libya

13:53 UTC

SMS Delivery Delays to H3G in United Kingdom of Great Britain and Northern Ireland

22:03 UTC

Inbound Calls Dropping While Processing a Subflow

June 26, 2025

10:40 UTC

SMS Delivery Delays to MTN in Nigeria

June 27, 2025

17:39 UTC

WA Pricing Affected by Accidental Meta Rollout

June 28, 2025

03:44 UTC

Pitboss Frequent Incrementals Formation Not Working

05:34 UTC

SMS Delivery Receipt Delay To Telefonica Network In Mexico

12:43 UTC

SMS Delivery Delays to Telefonica O2 in Germany via Pre-Registered Sender ID

14:54 UTC

SMS Delivery Delays to Smart in Philippines

23:44 UTC

SMS Delivery Delays to MTN Network in Cameroon

June 29, 2025

23:58 UTC

Message Delivery Failures with WhatsApp and Verify

June 30, 2025

08:39 UTC

SMS Delivery Delays and Failures to Claro Network in Ecuador

13:09 UTC

SMS Delivery Delays to MTN Network in Rwanda (635-10)

14:05 UTC

Outbound Call Failures to Romania Destinations (SIP Errors 480 and 500)

17:11 UTC

On Call Engineers are Investigating an issue with DynamoDB Throttling Requests - Conversations

17:40 UTC

Delay in WhatsApp Inbound and Outbound Messages

19:40 UTC

SMS Delivery Delays to Multiple Networks in France via Alphanumeric Sender IDs

23:22 UTC

Calls Endpoint Returning HTTP 500s For Completed Calls

July 01, 2025

03:48 UTC

SMS Delivery Delays to MTN Network in Rwanda

03:59 UTC

SMS Delivery Delay To Zain Network In Iraq

05:17 UTC

SMS Delivery Failures to Viva Cell MTS in Armenia Via Subset of Registered SenderIDs

09:45 UTC

SMS Delivery Failures to Multiple Small US Carriers in United States

10:45 UTC

SMS Delivery Delays to China Unicom Network in China

10:50 UTC

SMS Delivery Delays To MTN Network in Benin

12:35 UTC

MMS Delivery Delays from a subset of Short Codes to US Network Subscribers and MMS Delivery Failures to a Subset of Short Codes from US Network Subscribers

13:12 UTC

Call Failures to Multiple Networks in Romania for a subset of Twilio's Phone Numbers

16:24 UTC

On Call Engineers are Investigating an issues with Verify services through the Voice REST API

July 02, 2025

00:31 UTC

SMS Delivery Delays to Multiple Networks in Malaysia and African Countries

08:13 UTC

Error When Creating Japan Regulatory Bundle

23:14 UTC

On Call Engineers Are Investigating an Issue With Delays in Transcription Completion for Autotranscribe

July 03, 2025

01:00 UTC

Increased Latency for Multiple Twilio Services

02:37 UTC

SMS Delivery Failures from Subscribers In Israel

03:50 UTC

SMS Delivery Delays to Onvoy Network In US for a Subset of Longcodes And Shortcodes

07:07 UTC

SMS Delivery Delays to Telefonica O2 Network in Germany

13:27 UTC

SMS Delivery Delays to Wind Tre in Italy

13:40 UTC

Increased Latency in Creating Transcripts

15:16 UTC

SMS Delivery Failures to the Al Madar Network in Libya

July 04, 2025

07:11 UTC

SMS Delivery Delays to Globe Network in Philippines

Incidents started in the last 30 days

SMS Delivery Delays to Globe Network in Philippines

Started about 8 hours ago

Resolved in about 5 hours

SMS Delivery Failures to the Al Madar Network in Libya

Started 1 day ago

Resolved in about 8 hours

Increased Latency in Creating Transcripts

Started 1 day ago

Resolved in about 3 hours

SMS Delivery Delays to Wind Tre in Italy

Started 1 day ago

Resolved in about 3 hours

SMS Delivery Delays to Telefonica O2 Network in Germany

Started 1 day ago

Resolved in about 3 hours

SMS Delivery Delays to Onvoy Network In US for a Subset of Longcodes And Shortcodes

Started 1 day ago

Resolved in about 3 hours

SMS Delivery Failures from Subscribers In Israel

Started 1 day ago

Resolved in about 3 hours

Increased Latency for Multiple Twilio Services

Started 1 day ago

Resolved in about 3 hours

On Call Engineers Are Investigating an Issue With Delays in Transcription Completion for Autotranscribe

Started 1 day ago

Resolved in about 2 hours

Error When Creating Japan Regulatory Bundle

Started 2 days ago

Resolved in about 7 hours