Network Device Cloud Management - Watchguard (Inc Authpoint)

We are currently investigating reports of issues on the Devices Monitor page, where information may not appear or may load slowly. Once we have determined the impact and scope of these issues, we will provide the next update within 30 minutes, or sooner if possible.

We are currently investigating reports of events not shown in Endpoint consoles. Our team is working to identify the impact and scale of the issue. We’ll provide the next update in 30m if not or sooner.

We’re continuing to work on the issue causing the Firebox configuration screen to display “Pending changes.” The root cause has been identified, and our teams are actively working on a fix. We apologize for any inconvenience or impact this may have had on you or your customers. We’ll share our next update in 1h, if not sooner.

A recent update in WatchGuard Cloud is causing the Firebox configuration screen to show ‘Pending changes.’ The team is investigating a fix for the incorrect status. We apologize for the impact this event has caused, we will post our next update in 30 minutes or sooner.

On November 17th we identified and resolved a bug in our ThreatSync Core data pipeline that caused a temporary interruption in data processing. As a result, there is a gap in data for ThreatSync Core and Total MDR between Friday, November 14th, 2025, at 19:00 UTC and Sunday, November 16th, 2025, at 12:00 UTC. All systems are processing current data normally and all underlying security products ...

We have identified an issue causing approximately a 7-hour delay in Firebox log ingestion. We have implemented a fix, and our log ingestion service is currently recovering. We'll post our next update in 3 hours, if not sooner.

We are currently investigating reports of users unable to handle Password Security Configuration within our Watchguard Cloud Directories and Domain services. Our team is working to identify the impact and scale of the issue. We’ll provide the next update in 1h if not or sooner.