Web Hosting

Recent incidents

1. Intermittent Site Connectivity - Dallas, US

   Major · 30 Oct 2026, 18:23 · resolved 5 days ago

   • resolved31 Oct, 05:02

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • investigating30 Oct, 17:44

     Incident: We are currently receiving reports of intermittent connectivity to sites hosted in our US-Dallas-based data centre. Our System Administrators are investigating this now, and we will provide further updates shortly.

2. Intermittent Site Connectivity - London, UK

   Major · 30 Oct 2026, 17:43 · resolved 5 days ago

   • resolved31 Oct, 05:02

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • investigating29 Oct, 16:34

     Incident: We are currently receiving reports of intermittent connectivity to sites hosted in our UK-London-based data centre. Our System Administrators are investigating this now, and we will provide further updates shortly.

   • investigating29 Oct, 16:24

     Incident: We are currently receiving reports of intermittent connectivity to some sites hosted in our UK - London Data Centre. Our System Administrators are investigating this now, and we will provide further updates shortly.

3. Intermittent FTP Connectivity - London, UK

   Major · 29 Oct 2026, 10:37 · resolved 5 days ago

   • resolved31 Oct, 05:02

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • investigating29 Oct, 10:20

     Incident: We are receiving reports of intermittent connectivity to FTP on hosting packages hosted in London, UK. Our system administrators are currently investigating, and further updates will be provided shortly.

4. Intermittent 503 Errors – Shared Platform (London)

   Major · 22 Oct 2026, 15:57 · resolved 13 days ago

   • resolved23 Oct, 10:15

     Closed by an administrator.

   • investigating22 Oct, 16:12

     Incident: We are aware of reports of some websites hosted on our London Shared Hosting platform returning 503 errors. Our System Administrators are currently investigating the issue to identify the cause and restore normal service.

5. Control Panel Performance

   Major · 22 Oct 2026, 09:57 · resolved 13 days ago

   • resolved23 Oct, 10:15

     Closed by an administrator.

   • investigating22 Oct, 09:58

     Incident: We're currently receiving reports of degraded performance with our control panel. Our System Administration team are currently investigating, and further updates will be provided shortly.

6. PHP Security Updates – PHP2Shell Vulnerabilities

   Major · 21 Oct 2026, 21:01 · resolved 13 days ago

   • resolved23 Oct, 16:00

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • investigating21 Oct, 15:24

     Incident: We are aware of the recently disclosed PHP security vulnerabilities, commonly referred to as PHP2Shell. As a precaution, we have already implemented additional security measures across our hosting platform. Our systems team is now working on deploying the latest PHP security patches across our hosting platform, including backporting the necessary fixes where required. We will continue to monitor the situation closely and provide a further update once the rollout is complete.

7. PHP Security Updates

   Major · 21 Oct 2026, 21:01 · resolved 13 days ago

   • resolved23 Oct, 16:00

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • investigating23 Oct, 10:16

     Incident Update: All Cloud Servers have now been successfully updated. This completes our deployment and all PHP versions across all platforms are now fully patched against the recently disclosed PHP vulnerabilities.

   • resolved23 Oct, 10:15

     Closed by an administrator.

   • investigating21 Oct, 21:02

     Incident Update: All Cloud Servers have now been successfully updated. This completes our deployment and all PHP versions across all platforms are now fully patched against the recently disclosed PHP vulnerabilities.

8. PHP Security Updates

   Major · 21 Oct 2026, 19:51 · resolved 13 days ago

   • resolved23 Oct, 16:00

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • investigating23 Oct, 10:16

     Incident Update: All Cloud Servers have now received PHP 8.5.12, 8.4.27, 8.3.36 and 8.2.35. The backported PHP versions are rolling out to cloud servers now.

   • resolved23 Oct, 10:15

     Closed by an administrator.

   • investigating21 Oct, 19:52

     Incident Update: All Cloud Servers have now received PHP 8.5.12, 8.4.27, 8.3.36 and 8.2.35. The backported PHP versions are rolling out to cloud servers now.

9. PHP Security Updates

   Major · 21 Oct 2026, 18:30 · resolved 13 days ago

   • resolved23 Oct, 16:00

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • investigating21 Oct, 17:38

     Incident Update: Our system administration team have applied the upstream patches and have started to deploy the latest PHP Versions across our platforms.

10. PHP Security Updates

    Major · 21 Oct 2026, 18:30 · resolved 13 days ago

    • resolved23 Oct, 16:00

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating21 Oct, 18:30

      Incident Update: PHP 8.5.12, 8.4.27, 8.3.36 and 8.2.35 are now available and the upstream security fixes have also been backported to all older PHP versions. The roll out to our hosting platform has completed. Cloud Servers are in progress.