NTA Telecom

NTA · Communications

Status Page

https://status.nta.co.uk/

View NTA Status History & Stats

Last 30 Days

0 incidents

Current state: Operational

Recent incidents

Planned Maintenance 24 October 2026
Maintenance · 24 Oct 2026, 22:00 · resolved 12 days ago
- resolved25 Oct, 00:00
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating24 Oct, 22:02
  Type: Maintenance Affected Components: MobeX Click2Dial, MobeX 4Teams, MobeX Touch, Outbound Calls, MobeX Web, MobeX+ Mobile, MobeX UC, Inbound Calls, Busy Lamps Oct 24, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 21, 10:23:17 GMT+0 - Identified - Saturday, 24 October 2026 between 22:00 - 00:00 Work is required in order to improve our systems. Saturday night between 22:00 - 00:00 we will be carrying out essential upgrade work. This maintenance is classed as at low risk.
- investigating21 Oct, 11:27
  Type: Maintenance Affected Components: MobeX Click2Dial, MobeX 4Teams, MobeX UC, MobeX Touch, Outbound Calls, MobeX Web, MobeX+ Mobile, Inbound Calls, Busy Lamps Oct 21, 10:23:17 GMT+0 - Identified - Saturday, 24 October 2026 between 22:00 - 00:00 Work is required in order to improve our systems. Saturday night between 22:00 - 00:00 we will be carrying out essential upgrade work. This maintenance is classed as at low risk.
Planned Maintenance 05 October 2026
Maintenance · 5 Oct 2026, 21:00 · resolved about 1 month ago
- resolved6 Oct, 00:02
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating5 Oct, 21:02
  Type: Maintenance Affected Components: MobeX 4Teams, MobeX UC, MobeX Touch, MobeX Click2Dial, MobeX Web, MobeX+ Mobile, Web Interface, API Oct 2, 07:27:00 GMT+0 - Identified - Monday, 05 October 2026 between 21:00 - 00:00 Work is required in order to improve our systems. Monday night between 21:00 - 00:00 we will be carrying out essential upgrade work. This maintenance is classed as at low risk. Oct 5, 20:00:01 GMT+0 - Identified - Maintenance is now in progress
- investigating2 Oct, 08:30
  Type: Maintenance Affected Components: MobeX Web, MobeX+ Mobile, Web Interface, MobeX 4Teams, MobeX UC, API, MobeX Touch, MobeX Click2Dial Oct 2, 07:27:00 GMT+0 - Identified - Monday, 05 October 2026 between 21:00 - 00:00 Work is required in order to improve our systems. Monday night between 21:00 - 00:00 we will be carrying out essential upgrade work. This maintenance is classed as at low risk.
We are aware of an incident and are currently working towards a resolution.
Major · 23 Sept 2026, 18:57 · resolved about 1 month ago
- resolved24 Sept, 07:36
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating23 Sept, 22:34
  Type: Incident Affected Components: Outbound Calls, Inbound Calls, Busy Lamps Sep 23, 21:31:43 GMT+0 - Monitoring - Inbound, outbound and BLF have been working for some time now, however we are continuing to monitor. Investigations confirmed there has been a major outage with one of our datacenter's links which required some services to be manually switched over. We are still awaiting further information and resolution on this link so this incident will remain in a monitoring state until all connections resume and have been confirmed working. Sep 23, 17:57:44 GMT+0 - Investigating - Inbound and outbound calls have been working for some time but we are still monitoring the service. BLF has not been brought back yet while we investigate.
- investigating23 Sept, 20:14
  Type: Incident Affected Components: Outbound Calls, Inbound Calls, Busy Lamps Sep 23, 17:57:44 GMT+0 - Investigating - Inbound and outbound calls have been working for some time but we are still monitoring the service. BLF has not been brought back yet while we investigate.
- investigating23 Sept, 18:58
  Type: Incident Affected Components: Outbound Calls, Inbound Calls Sep 23, 17:57:44 GMT+0 - Investigating - We are currently investigating this incident.
Internet connections down
Major · 16 Sept 2026, 07:30 · resolved about 2 months ago
- resolved16 Sept, 09:44
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating16 Sept, 08:54
  Type: Incident Affected Components: Outbound Calls, MobeX Web, MobeX+ Mobile, Web Interface, MobeX 4Teams, MobeX UC, MobeX Touch, MobeX Click2Dial, Handset Provisioning, Wallboards, Bubble Integration, Dialer, WhateX, Lease Lines, No Service Impact Expected, API, Inbound Calls, Busy Lamps Sep 16, 06:30:49 GMT+0 - Identified - We are aware that some of the internet connections provided by one of carriers are currently down. We are currently investigating this incident. This does not affect all our customers Sep 16, 07:11:49 GMT+0 - Identified - We are continuing to work on a fix for this incident.
Microsoft Email Delivery Issue
Major · 4 Sept 2026, 13:01 · resolved 2 months ago
- resolved4 Sept, 13:29
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating4 Sept, 13:04
  Type: Incident Affected Components: Call recording, Email Reports, MobeX Web, MobeX+ Mobile, MobeX UC, MobeX 4Teams, MobeX Touch, MobeX Click2Dial Sep 4, 12:01:44 GMT+0 - Investigating - We are currently investigating an incident regarding the delivery of emails to Microsoft based accounts. This issue is affect the delivery of login codes for Mobex as well as the delivery of emails for reporting and call recording only.
Planned Maintenance 29/05/26 19:00 - 23:59
Maintenance · 29 May 2026, 19:00 · resolved 5 months ago
- resolved30 May, 21:51
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating29 May, 23:56
  Type: Maintenance Duration: 4 hours and 56 minutes Affected Components: Outbound Calls, MobeX Web, MobeX+ Mobile, MobeX UC, API, Web Interface, Cloud phone book, Handset Provisioning, Inbound Calls, Busy Lamps, MobeX 4Teams, MobeX Touch, MobeX Click2Dial, NTA Homepage, Dialer, Wallboards, Broadband, Lease Lines, Wireless Internet, No Service Impact Expected May 29, 18:00:00 GMT+0 - Identified - We are performing essential maintenance on our core network to improve the stability of our system. This maintenance will be carried out on Friday 29th of May from 7pm to 11:59pm. There may be disruption to our service during the maintenance window but we make every effort to ensure our service remains operation during this time period. This maintenance is classed as medium risk. May 29, 18:00:01 GMT+0 - Identified - Maintenance is now in progress May 29, 22:55:44 GMT+0 - Completed - Maintenance has completed successfully.
- investigating29 May, 19:00
  Type: Maintenance Affected Components: Outbound Calls, MobeX Web, MobeX+ Mobile, MobeX UC, API, Web Interface, Cloud phone book, Handset Provisioning, Inbound Calls, NTA Homepage, MobeX 4Teams, MobeX Touch, MobeX Click2Dial, Broadband, Dialer, Wallboards, No Service Impact Expected, Lease Lines, Wireless Internet, Busy Lamps May 29, 18:00:00 GMT+0 - Identified - We are performing essential maintenance on our core network to improve the stability of our system. This maintenance will be carried out on Friday 29th of May from 7pm to 11:59pm. There may be disruption to our service during the maintenance window but we make every effort to ensure our service remains operation during this time period. This maintenance is classed as medium risk. May 29, 18:00:01 GMT+0 - Identified - Maintenance is now in progress
- investigating18 May, 12:36
  Type: Maintenance Affected Components: NTA Homepage, Outbound Calls, MobeX Web, MobeX+ Mobile, MobeX 4Teams, MobeX Touch, MobeX UC, MobeX Click2Dial, Broadband, Dialer, Wallboards, API, Web Interface, Cloud phone book, No Service Impact Expected, Handset Provisioning, Lease Lines, Inbound Calls, Wireless Internet, Busy Lamps May 29, 18:00:00 GMT+0 - Identified - We are performing essential maintenance on our core network to improve the stability of our system. This maintenance will be carried out on Friday 29th of May from 7pm to 11:59pm. There may be disruption to our service during the maintenance window but we make every effort to ensure our service remains operation during this time period. This maintenance is classed as medium risk.
Planned Maintenance 09/05/26 14:00 - 23:59
Major · 9 May 2026, 14:00 · resolved 6 months ago
- resolved12 May, 14:00
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating11 May, 12:06
  Type: Maintenance Duration: 9 hours and 32 minutes Affected Components: NTA Homepage, Outbound Calls, Dialer, Wallboards, Bubble Integration, API, Web Interface, Cloud phone book, Handset Provisioning, Lease Lines, Inbound Calls, Wireless Internet, Busy Lamps May 9, 13:00:01 GMT+0 - Identified - Maintenance is now in progress May 9, 13:00:00 GMT+0 - Identified - We are performing essential maintenance on our core network to improve the stability of our system. This maintenance will be carried out on Saturday 9th of May from 2pm to 11:59pm. There may be disruption to our service during the maintenance window. This maintenance is classed as high risk. May 9, 22:31:48 GMT+0 - Completed - Maintenance has completed successfully.
- investigating11 May, 12:02
  Type: Maintenance Duration: 9 hours and 32 minutes Affected Components: NTA Homepage, Outbound Calls, Dialer, Wallboards, Bubble Integration, MobeX Mobile, API, Web Interface, Cloud phone book, Handset Provisioning, Lease Lines, Inbound Calls, Wireless Internet, Busy Lamps, MobeX Web May 9, 13:00:01 GMT+0 - Identified - Maintenance is now in progress May 9, 13:00:00 GMT+0 - Identified - We are performing essential maintenance on our core network to improve the stability of our system. This maintenance will be carried out on Saturday 9th of May from 2pm to 11:59pm. There may be disruption to our service during the maintenance window. This maintenance is classed as high risk. May 9, 22:31:48 GMT+0 - Completed - Maintenance has completed successfully.
- investigating11 May, 11:59
  Type: Maintenance Duration: 9 hours and 32 minutes Affected Components: NTA Homepage, Outbound Calls, Dialer, Wallboards, Bubble Integration, MobeX Mobile, API, Web Interface, Cloud phone book, Handset Provisioning, Lease Lines, Inbound Calls, Wireless Internet, Busy Lamps, MobeX Softphone May 9, 13:00:01 GMT+0 - Identified - Maintenance is now in progress May 9, 13:00:00 GMT+0 - Identified - We are performing essential maintenance on our core network to improve the stability of our system. This maintenance will be carried out on Saturday 9th of May from 2pm to 11:59pm. There may be disruption to our service during the maintenance window. This maintenance is classed as high risk. May 9, 22:31:48 GMT+0 - Completed - Maintenance has completed successfully.
- investigating11 May, 09:56
  Type: Maintenance Duration: 9 hours and 32 minutes Affected Components: NTA Homepage, Outbound Calls, Dialer, Wallboards, UC Integration, MobeX Mobile, API, Web Interface, Cloud phone book, Handset Provisioning, Lease Lines, Inbound Calls, Wireless Internet, Busy Lamps, MobeX Softphone May 9, 13:00:01 GMT+0 - Identified - Maintenance is now in progress May 9, 13:00:00 GMT+0 - Identified - We are performing essential maintenance on our core network to improve the stability of our system. This maintenance will be carried out on Saturday 9th of May from 2pm to 11:59pm. There may be disruption to our service during the maintenance window. This maintenance is classed as high risk. May 9, 22:31:48 GMT+0 - Completed - Maintenance has completed successfully.