Ubiquiti

Components

• Official UniFi Hosting
  Operational
• Remote Access Service
  Operational
• Speedtest
  Operational
• Speedtest Service
  Operational
• SSO Service
  Operational
• Teleport VPN Service
  Operational
• UISP Cloud
  Operational
• UISP Cloud Console
  Operational
• UniFi Remote Access
  Operational
• unifi.ui.com
  Operational

Recent incidents

1. Multiple Services: Degraded Performance

   Major · 24 Jul 2026, 12:32 · resolved about 1 month ago

   • resolved24 Jul, 14:50

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • monitoring24 Jul, 13:24

     **2026-07-24T11:32:56.749Z** — We are currently investigating this issue. **2026-07-24T11:39:28.480Z** — We are continuing to investigate this issue. **2026-07-24T12:03:20.939Z** — The issue has been identified, and we are seeing a gradual recovery. **2026-07-24T12:16:21.795Z** — We are continuing to work on a fix for this issue. **2026-07-24T12:23:26.799Z** — Recovery is underway, and we are monitoring service performance.

   • identified24 Jul, 13:18

     **2026-07-24T11:32:56.749Z** — We are currently investigating this issue. **2026-07-24T11:39:28.480Z** — We are continuing to investigate this issue. **2026-07-24T12:03:20.939Z** — The issue has been identified, and we are seeing a gradual recovery. **2026-07-24T12:16:21.795Z** — We are continuing to work on a fix for this issue.

   • identified24 Jul, 13:04

     **2026-07-24T11:32:56.749Z** — We are currently investigating this issue. **2026-07-24T11:39:28.480Z** — We are continuing to investigate this issue. **2026-07-24T12:03:20.939Z** — The issue has been identified and a fix is being implemented.

   • investigating24 Jul, 12:40

     **2026-07-24T11:32:56.749Z** — We are currently investigating this issue. **2026-07-24T11:39:28.480Z** — We are continuing to investigate this issue.

   • investigating24 Jul, 12:34

     **2026-07-24T11:32:56.749Z** — We are currently investigating this issue.

2. Increased CloudFront 5xx Errors

   Minor · 16 Jul 2026, 10:05 · resolved about 1 month ago

   • resolved16 Jul, 12:32

     Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

   • investigating16 Jul, 10:08

     **2026-07-16T09:05:47.607Z** — We are investigating elevated 5xx errors that may impact all UI Cloud services, including web portals, APIs, authentication, and cloud-managed applications. The issue appears to be related to an ongoing AWS CloudFront incident affecting customers using CloudFront VPC Origins. We are actively monitoring the situation, assessing the impact across our platform, and working with AWS as they investigate. We will provide updates as more information becomes available.

   • investigating16 Jul, 10:06

     **2026-07-16T09:05:47.607Z** — We are investigating elevated 5xx errors that may impact **all UI Cloud services**, including web portals, APIs, authentication, and cloud-managed applications. The issue appears to be related to an ongoing AWS CloudFront incident affecting customers using CloudFront VPC Origins. We are actively monitoring the situation, assessing the impact across our platform, and working with AWS as they investigate. We will provide updates as more information becomes available.