Puzzle Technology
← All incidents

RMM - Merlot (EU2) - Platform Maintenance

Maintenance · resolved · started 8 May 2026, 17:22 · resolved 11 May 2026, 20:00

  1. resolved · 11 May 2026, 20:00

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 11 May 2026, 19:58

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. investigating · 11 May 2026, 19:56

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. investigating · 11 May 2026, 19:54

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  5. investigating · 11 May 2026, 19:52

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  6. investigating · 11 May 2026, 19:50

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  7. investigating · 11 May 2026, 19:48

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  8. investigating · 11 May 2026, 19:46

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  9. investigating · 11 May 2026, 19:44

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  10. investigating · 11 May 2026, 19:42

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  11. investigating · 11 May 2026, 19:40

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  12. investigating · 11 May 2026, 19:38

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  13. investigating · 11 May 2026, 19:36

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  14. investigating · 11 May 2026, 19:34

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  15. investigating · 11 May 2026, 19:32

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  16. investigating · 11 May 2026, 19:30

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  17. investigating · 11 May 2026, 19:28

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  18. investigating · 11 May 2026, 19:26

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  19. investigating · 11 May 2026, 19:24

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  20. investigating · 11 May 2026, 19:22

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  21. investigating · 11 May 2026, 19:20

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  22. investigating · 11 May 2026, 19:18

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  23. investigating · 11 May 2026, 19:16

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  24. investigating · 11 May 2026, 19:14

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  25. investigating · 11 May 2026, 19:12

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  26. investigating · 11 May 2026, 19:10

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  27. investigating · 11 May 2026, 19:08

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  28. investigating · 11 May 2026, 19:06

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  29. investigating · 11 May 2026, 19:04

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  30. investigating · 11 May 2026, 19:02

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  31. investigating · 11 May 2026, 19:00

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  32. investigating · 11 May 2026, 18:58

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  33. investigating · 11 May 2026, 18:56

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  34. investigating · 11 May 2026, 18:54

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  35. investigating · 11 May 2026, 18:52

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  36. investigating · 11 May 2026, 18:50

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  37. investigating · 11 May 2026, 18:48

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  38. investigating · 11 May 2026, 18:46

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  39. investigating · 11 May 2026, 18:44

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  40. investigating · 11 May 2026, 18:42

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  41. investigating · 11 May 2026, 18:40

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  42. investigating · 11 May 2026, 18:38

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  43. investigating · 11 May 2026, 18:36

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  44. investigating · 11 May 2026, 18:34

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  45. investigating · 11 May 2026, 18:32

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  46. investigating · 11 May 2026, 18:30

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  47. investigating · 11 May 2026, 18:28

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  48. investigating · 11 May 2026, 18:26

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  49. investigating · 11 May 2026, 18:24

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  50. investigating · 11 May 2026, 18:22

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  51. investigating · 11 May 2026, 18:20

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  52. investigating · 11 May 2026, 18:18

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  53. investigating · 11 May 2026, 18:16

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  54. investigating · 11 May 2026, 18:14

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  55. investigating · 11 May 2026, 18:12

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  56. investigating · 11 May 2026, 18:10

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  57. investigating · 11 May 2026, 18:08

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  58. investigating · 11 May 2026, 18:06

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  59. investigating · 11 May 2026, 18:04

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  60. investigating · 11 May 2026, 18:02

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  61. investigating · 11 May 2026, 18:00

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes. **2026-05-11T17:00:07.524Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  62. investigating · 11 May 2026, 17:58

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  63. investigating · 11 May 2026, 17:56

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  64. investigating · 11 May 2026, 17:54

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  65. investigating · 11 May 2026, 17:53

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  66. investigating · 11 May 2026, 17:50

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  67. investigating · 11 May 2026, 17:48

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  68. investigating · 11 May 2026, 17:46

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  69. investigating · 11 May 2026, 17:44

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  70. investigating · 11 May 2026, 17:42

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  71. investigating · 11 May 2026, 17:40

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  72. investigating · 11 May 2026, 17:38

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  73. investigating · 11 May 2026, 17:36

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  74. investigating · 11 May 2026, 17:34

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  75. investigating · 11 May 2026, 17:32

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  76. investigating · 11 May 2026, 17:30

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  77. investigating · 11 May 2026, 17:28

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  78. investigating · 11 May 2026, 17:26

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  79. investigating · 11 May 2026, 17:24

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  80. investigating · 11 May 2026, 17:22

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  81. investigating · 11 May 2026, 17:20

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  82. investigating · 11 May 2026, 17:18

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  83. investigating · 11 May 2026, 17:16

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  84. investigating · 11 May 2026, 17:16

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  85. investigating · 11 May 2026, 17:12

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  86. investigating · 11 May 2026, 17:10

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  87. investigating · 11 May 2026, 17:08

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  88. investigating · 11 May 2026, 17:06

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  89. investigating · 11 May 2026, 17:04

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  90. investigating · 11 May 2026, 17:02

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-11T16:00:14.431Z** — Maintenance will begin as scheduled in 60 minutes.

  91. investigating · 9 May 2026, 22:36

    **2026-05-08T16:22:16.759Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.

RMM - Merlot (EU2) - Platform Maintenance — Puzzle Technology Status