Datto

Datto / Kaseya · Management

CRITICAL

Status Page

https://status.datto.com/

View Datto / Kaseya Status History & Stats

Last 30 Days

3 incidents

Current state: Major outage

Components

Access Points
Operational
Agent Connection
Operational
Agent Registration
Operational
Andromeda01
Operational
Andromeda02 - EU01
Operational
Andromeda04
Operational
API
Operational
Aquila
Operational
AT01
Operational
Backup
Operational
backup.net
Operational
CloudTrax
Operational
Content Delivery Network
Operational
Continuity Application Services
Operational
Datto / Unitrends Endpoint Backup
Operational
Datto File Protection
Operational
Datto Networking
Operational
Datto Partner Portal
Operational
Datto RMM
Operational
Datto SaaS Defense
Operational
Datto SaaS Protection
Degraded performance
Datto Workplace
Operational
Device Check-in
Operational
Device Hardware
Operational
Device Registration
Operational
Device Web UI
Operational
downloads.datto.com
Operational
Endpoint Backup
Operational
Endpoint Backup V2
Operational
EU
Operational
EU - Andromeda10
Operational
EU - EUVSA01
Operational
EU - EUVSA02
Operational
EU - EUVSA03
Operational
EU - EUVSA04
Operational
EU - EUVSA05
Operational
EU - EUVSA06
Operational
EU - EUVSA07
Operational
EU - EUVSA08
Operational
EU - EUVSA09
Operational
EU - EUVSA10
Operational
EU - EUVSA11
Operational
EU - EUVSA12
Operational
EU - EUVSA13
Operational
EU - EUVSA14
Operational
EU - EUVSA15
Operational
EU - EUVSA16
Operational
EU - EUVSA17
Operational
EU - EUVSA20
Operational
EU - EUVSA21
Operational
EU - Remote Control
Operational
EU - SAAS01
Operational
EU - SAAS03
Operational
EU - SAAS07
Operational
EU - SAAS10
Operational
EU - SAAS11
Operational
EU - SAAS14
Operational
EU - SAAS18
Operational
EU - SAAS21
Operational
EU - SAAS23
Operational
EU - SAAS30
Operational
EU - SAAS32
Operational
EU - SAAS33
Operational
EU - SAAS45
Operational
EU - VSA114
Operational
EU-TRIAL1002
Operational
EU-VSA128
Operational
EU1 (English Europe and Asia)
Operational
EU10
Operational
EU11
Operational
EU12
Operational
EU16
Operational
EU2
Operational
EU4
Operational
EU7
Operational
European Union Primary Application Services
Operational
European Union Primary File Services
Operational
FRA3 - Frankfurt, DE
Operational
GBE2 - London, UK
Operational
Global Search
Operational
INKY
Operational
Inspector
Operational
Integration Services
Operational
Integrations
Operational
Internal Systems
Operational
Limited Release
Operational
Login
Operational
Lucky Meter
Operational
Lynx01
Operational
Managed Power
Operational
Merlot (EU2)
Operational
New Agent Install / Registration
Operational
Notification Engine
Operational
Off-Site Recovery
Operational
Off-Site Synchronization
Degraded performance
Portal
Operational
Portal Login & Dashboards
Operational
Recovery
Operational
Report Data Warehouse
Operational
Reporting Engine
Operational
Reports
Operational
Restore
Operational
Routers
Operational
SaaS Alerts
Major outage
SaaS Protection Backups
Operational
SaaS Protection Client Onboarding
Operational
SaaS Protection Console Login
Operational
SaaS Protection Report Delivery
Operational
SaaS Protection Restores/Exports
Operational
SaaS Protection Seat Management
Operational
Scanning System
Operational
Secure Edge
Operational
Software Catalog
Operational
Status Components
Operational
Support KB
Operational
Switches
Operational
UK
Operational
UK - EMEAVSATRIAL07
Operational
UK - SAAS02
Operational
UK - SAAS04
Operational
UK - SAAS05
Operational
UK - SAAS06
Operational
UK - SAAS08
Operational
UK - SAAS09
Operational
UK - SAAS12
Operational
UK - SAAS16
Operational
UK - SAAS17
Operational
UK - SAAS19
Operational
UK - SAAS20
Operational
UK - SAAS22
Operational
UK - SAAS24
Operational
UK - SAAS25
Operational
UK - SAAS26
Operational
UK - SAAS27
Operational
UK - SAAS28
Operational
UK - SAAS29
Operational
UK - SAAS34
Operational
UK - SAAS35
Operational
UK - SAAS36
Operational
UK - SAAS37
Operational
UK - SAAS38
Operational
UK - SAAS39
Operational
UK - SAAS40
Operational
UK - SAAS41
Operational
UK - SAAS42
Operational
UK - SAAS43
Operational
UK - SAAS44
Operational
UK - SAAS46
Operational
UK - SAAS47
Operational
UK - SAAS48
Operational
UK - SAAS49
Operational
UK - UKVSA109
Operational
UK - UKVSA110
Operational
UK - UKVSA111
Operational
UK - VSA120
Operational
UK - VSA129
Operational
UK (United Kingdom)
Operational
UK 2 (United Kingdom)
Operational
UK Limited Release (United Kingdom)
Operational
UK03 (United Kingdom)
Operational
User Account Management
Operational
Web Application
Operational

Ongoing Incidents

DattoRMM - Vidal - Activity Log pages are slow to load
Datto · Updated 2 days ago

Scheduled Maintenance

Recent incidents

RMM - Vidal (US East) - Platform Maintenance
Maintenance · 21 Aug 2026, 22:49 · resolved 1 day ago
- resolved23 Aug, 03:01
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating23 Aug, 02:02
  **2026-08-21T21:49:22.349Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact **2026-08-23T00:00:23.986Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-23T01:00:08.082Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- investigating23 Aug, 01:02
  **2026-08-21T21:49:22.349Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact **2026-08-23T00:00:23.986Z** — Maintenance will begin as scheduled in 60 minutes.
- investigating21 Aug, 22:50
  **2026-08-21T21:49:22.349Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Datto SaaS Protection - Backup and Restore issues affecting customers in multiple regions
Minor · 21 Aug 2026, 19:22 · resolved 1 day ago
- resolved22 Aug, 15:50
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- monitoring22 Aug, 01:54
  **2026-08-21T18:22:34.905Z** — We are aware of a problem where some Datto SaaS Protection customers hosted in multiple regions are experiencing backup and restore failures. Export services are not affected. The Kaseya Engineering Team has identified the issue and are actively working to resolve it. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-08-21T19:54:27.143Z** — Our R&D team is actively preparing to deploy changes to address the issue. **2026-08-21T20:46:20.868Z** — Our R&D team has begun deploying changes to the affected regions to address the issue. **2026-08-22T00:53:33.646Z** — Backup success rates have returned to normal levels and restoration functions have resumed. Our R&D team is continuing to monitor.
- identified21 Aug, 21:48
  **2026-08-21T18:22:34.905Z** — We are aware of a problem where some Datto SaaS Protection customers hosted in multiple regions are experiencing backup and restore failures. Export services are not affected. The Kaseya Engineering Team has identified the issue and are actively working to resolve it. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-08-21T19:54:27.143Z** — Our R&D team is actively preparing to deploy changes to address the issue. **2026-08-21T20:46:20.868Z** — Our R&D team has begun deploying changes to the affected regions to address the issue.
- identified21 Aug, 20:56
  **2026-08-21T18:22:34.905Z** — We are aware of a problem where some Datto SaaS Protection customers hosted in multiple regions are experiencing backup and restore failures. Export services are not affected. The Kaseya Engineering Team has identified the issue and are actively working to resolve it. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-08-21T19:54:27.143Z** — Our R&D team is actively preparing to deploy changes to address the issue.
- identified21 Aug, 19:24
  **2026-08-21T18:22:34.905Z** — We are aware of a problem where some Datto SaaS Protection customers hosted in multiple regions are experiencing backup and restore failures. Export services are not affected. The Kaseya Engineering Team has identified the issue and are actively working to resolve it. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
VSA9 - Scheduled System Maintenance - ABC
Maintenance · 21 Aug 2026, 18:28 · resolved 1 day ago
- resolved22 Aug, 15:52
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating22 Aug, 12:02
  **2026-08-21T17:28:56.544Z** — On Saturday, August 22nd, maintenance is scheduled on the below mentioned servers, between 07:00 AM and 11:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. - Cloud Operations Team **2026-08-22T11:01:13.449Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- investigating21 Aug, 18:30
  **2026-08-21T17:28:56.544Z** — On Saturday, August 22nd, maintenance is scheduled on the below mentioned servers, between 07:00 AM and 11:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. - Cloud Operations Team
VSA9 - VSA Patch Release v9.5.27 - Full SaaS
Maintenance · 21 Aug 2026, 17:24 · resolved 1 day ago
- resolved22 Aug, 16:42
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating22 Aug, 16:00
  **2026-08-21T16:24:03.185Z** — On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/articles/49233502145425-9-5-27-Feature-Release-8th-August-2026">Release Notes</a> with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-08-22T10:01:25.169Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T10:01:26.157Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T11:00:29.217Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary. **2026-08-22T14:58:32.605Z** — Maintenance on Full SaaS servers is completed except on SAAS37. Maintenance on SAAS37 has been extended till 1:00 PM ET. We apologize for any inconvenience. - Cloud Operations Team
- investigating22 Aug, 12:02
  **2026-08-21T16:24:03.185Z** — On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/articles/49233502145425-9-5-27-Feature-Release-8th-August-2026">Release Notes</a> with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-08-22T10:01:25.169Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T10:01:26.157Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T11:00:29.217Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- investigating22 Aug, 11:03
  **2026-08-21T16:24:03.185Z** — On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/articles/49233502145425-9-5-27-Feature-Release-8th-August-2026">Release Notes</a> with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-08-22T10:01:25.169Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T10:01:26.157Z** — Maintenance will begin as scheduled in 60 minutes.
- investigating21 Aug, 17:24
  **2026-08-21T16:24:03.185Z** — On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/articles/49233502145425-9-5-27-Feature-Release-8th-August-2026">Release Notes</a> with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team
VSA10 - Scheduled System Maintenance US & EU
Maintenance · 20 Aug 2026, 14:07 · resolved 2 days ago
- resolved22 Aug, 07:54
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating22 Aug, 07:52
  **2026-08-20T13:07:11.039Z** — On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-22T03:00:14.790Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T04:00:08.219Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- resolved22 Aug, 07:46
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating22 Aug, 05:00
  **2026-08-20T13:07:11.039Z** — On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-22T03:00:14.790Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T04:00:08.219Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- investigating22 Aug, 04:00
  **2026-08-20T13:07:11.039Z** — On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-22T03:00:14.790Z** — Maintenance will begin as scheduled in 60 minutes.
- investigating20 Aug, 14:08
  **2026-08-20T13:07:11.039Z** — On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team
VSA10 - Scheduled System Maintenance APAC
Maintenance · 20 Aug 2026, 13:55 · resolved 3 days ago
- resolved21 Aug, 15:49
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating21 Aug, 15:10
  **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-21T13:00:09.187Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-21T14:00:08.396Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- investigating21 Aug, 15:08
  **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-21T13:00:09.187Z** — Maintenance will begin as scheduled in 60 minutes.
- investigating21 Aug, 15:01
  **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-21T13:00:09.187Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-21T14:00:08.396Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- investigating21 Aug, 14:00
  **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-21T13:00:09.187Z** — Maintenance will begin as scheduled in 60 minutes.
- investigating20 Aug, 13:56
  **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team
Kaseya Store - Scheduled Maintenance - Release
Maintenance · 19 Aug 2026, 19:56 · resolved 4 days ago
- resolved20 Aug, 13:10
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating20 Aug, 10:04
  **2026-08-19T18:56:31.882Z** — On Thursday, August 20th, maintenance is scheduled on Kaseya Store server between 05:00 AM to 08:00 AM EST. During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service. We apologize for any inconvenience this may cause. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact **2026-08-20T08:00:21.316Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-20T09:00:07.797Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- investigating20 Aug, 09:00
  **2026-08-19T18:56:31.882Z** — On Thursday, August 20th, maintenance is scheduled on Kaseya Store server between 05:00 AM to 08:00 AM EST. During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service. We apologize for any inconvenience this may cause. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact **2026-08-20T08:00:21.316Z** — Maintenance will begin as scheduled in 60 minutes.
- investigating19 Aug, 19:58
  **2026-08-19T18:56:31.882Z** — On Thursday, August 20th, maintenance is scheduled on Kaseya Store server between 05:00 AM to 08:00 AM EST. During this maintenance, we will be deploying the new version of Kaseya Store. However, we do not anticipate any interruption to the service. We apologize for any inconvenience this may cause. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
SaaS Protection - isw1-bfyii-1131 - Backup Performance Degradation
Major · 19 Aug 2026, 12:25 · resolved 4 days ago
- resolved19 Aug, 21:09
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- monitoring19 Aug, 14:00
  **2026-08-19T11:25:27.473Z** — We are aware of a problem where backups are not successful for customers hosted on isw1-bfyii-1131 The Kaseya Engineering Team is currently responding to the issue, and we will provide updates on this thread as information becomes available. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-08-19T12:29:28.533Z** — The Engineering team has performed the necessary steps to resolve the issue, and are observing that related errors have stopped and backup metrics are improving as the service is recovering. **2026-08-19T13:00:03.584Z** — Backups continue to process normally for customers hosted on node 'isw1-bfyii-1131' and our R&D team is monitoring for any other issues.
- identified19 Aug, 13:30
  **2026-08-19T11:25:27.473Z** — We are aware of a problem where backups are not successful for customers hosted on isw1-bfyii-1131 The Kaseya Engineering Team is currently responding to the issue, and we will provide updates on this thread as information becomes available. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-08-19T12:29:28.533Z** — The Engineering team has performed the necessary steps to resolve the issue, and are observing that related errors have stopped and backup metrics are improving as the service is recovering.
- identified19 Aug, 12:26
  **2026-08-19T11:25:27.473Z** — We are aware of a problem where backups are not successful for customers hosted on isw1-bfyii-1131 The Kaseya Engineering Team is currently responding to the issue, and we will provide updates on this thread as information becomes available. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Scheduled Maintenance – Cloud Target Appliance Upgrades
Maintenance · 18 Aug 2026, 23:25 · resolved 5 days ago
- resolved19 Aug, 05:00
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating18 Aug, 23:30
  **2026-08-18T22:25:20.103Z** — On Tuesday, August 18th, Cloud target appliance upgrades will be performed from 06:30 PM EDT to 11:59 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 60–90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team **2026-08-18T22:30:07.619Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- investigating18 Aug, 23:26
  **2026-08-18T22:25:20.103Z** — On Tuesday, August 18th, Cloud target appliance upgrades will be performed from 06:30 PM EDT to 11:59 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 60–90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team
KaseyaOne - Release v2.75.0 - Maintenance Notice
Maintenance · 18 Aug 2026, 18:20 · resolved 5 days ago
- resolved19 Aug, 09:23
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- investigating18 Aug, 18:22
  **2026-08-18T17:20:20.299Z** — We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.75.0 Start Time: Thursday, 20th August 2026 at 01:00 AM EDT Duration: 3 Hours What You Need to Know: - Service Availability: No service disruption is anticipated during this maintenance. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/phone Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ As a note; To ensure business continuity, for Kaseya modules using Require Log In with KaseyaOne, users must authenticate using their KaseyaOne Unified Login credentials. Users added as exceptions can still log in using local module-specific credentials. Details are available in this Knowledge Base article: https://help.one.kaseya.com/help/Content/1_Configuration/enable-require-login-with-K1.htm We recommend adding a small set of users to the override list to maintain access in the event of a future disruption or maintenance, helping ensure continuous business operations.