Datto

Datto / Kaseya · Management

MINOR

Status Page

https://status.datto.com/

View Datto / Kaseya Status History & Stats

Last 30 Days

6 incidents

Current state: Degraded performance

Components

Access Points
Operational
Agent Connection
Operational
Agent Registration
Operational
Andromeda02 - EU01
Operational
API
Operational
Backup
Operational
backup.net
Under maintenance
CloudTrax
Operational
Content Delivery Network
Operational
Continuity Application Services
Operational
Datto / Unitrends Endpoint Backup
Operational
Datto File Protection
Operational
Datto Networking
Operational
Datto Partner Portal
Operational
Datto RMM
Operational
Datto SaaS Defense
Operational
Datto SaaS Protection
Operational
Datto Workplace
Operational
Device Check-in
Operational
Device Hardware
Operational
Device Registration
Operational
Device Web UI
Operational
downloads.datto.com
Operational
Endpoint Backup
Operational
Endpoint Backup V2
Operational
EU
Operational
EU - Remote Control
Operational
EU - SAAS01
Operational
EU - SAAS03
Operational
EU - SAAS07
Operational
EU - SAAS10
Operational
EU - SAAS11
Operational
EU - SAAS14
Operational
EU - SAAS18
Operational
EU - SAAS21
Operational
EU - SAAS23
Operational
EU - SAAS30
Operational
EU - SAAS32
Operational
EU - SAAS33
Operational
EU - SAAS45
Operational
EU1 (English Europe and Asia)
Operational
EU10
Operational
EU11
Operational
EU12
Operational
EU16
Operational
EU2
Operational
EU4
Operational
EU7
Operational
European Union Primary Application Services
Operational
European Union Primary File Services
Operational
FRA3 - Frankfurt, DE
Operational
GBE2 - London, UK
Operational
Global Search
Operational
INKY
Operational
Inspector
Operational
Integration Services
Operational
Integrations
Operational
Internal Systems
Operational
Login
Operational
Lucky Meter
Operational
Managed Power
Operational
Merlot (EU2)
Operational
New Agent Install / Registration
Operational
Notification Engine
Operational
Off-Site Recovery
Operational
Off-Site Synchronization
Degraded performance
Portal
Operational
Portal Login & Dashboards
Operational
Recovery
Operational
Report Data Warehouse
Operational
Reporting Engine
Operational
Reports
Operational
Restore
Operational
Routers
Operational
SaaS Alerts
Operational
SaaS Protection Backups
Operational
SaaS Protection Client Onboarding
Operational
SaaS Protection Console Login
Operational
SaaS Protection Report Delivery
Operational
SaaS Protection Restores/Exports
Operational
SaaS Protection Seat Management
Operational
Scanning System
Operational
Secure Edge
Operational
Software Catalog
Operational
Status Components
Operational
Support KB
Operational
Switches
Operational
UK
Operational
UK - SAAS02
Operational
UK - SAAS04
Operational
UK - SAAS05
Operational
UK - SAAS06
Operational
UK - SAAS08
Operational
UK - SAAS09
Operational
UK - SAAS12
Operational
UK - SAAS16
Operational
UK - SAAS17
Operational
UK - SAAS19
Operational
UK - SAAS20
Operational
UK - SAAS22
Operational
UK - SAAS24
Operational
UK - SAAS25
Operational
UK - SAAS26
Operational
UK - SAAS27
Operational
UK - SAAS28
Operational
UK - SAAS29
Operational
UK - SAAS34
Operational
UK - SAAS35
Operational
UK - SAAS36
Operational
UK - SAAS37
Operational
UK - SAAS38
Operational
UK - SAAS39
Operational
UK - SAAS40
Operational
UK - SAAS41
Operational
UK - SAAS42
Operational
UK - SAAS43
Operational
UK - SAAS44
Operational
UK - SAAS46
Operational
UK - SAAS47
Operational
UK - SAAS48
Operational
UK - SAAS49
Operational
UK (United Kingdom)
Operational
UK 2 (United Kingdom)
Operational
UK Limited Release (United Kingdom)
Operational
UK03 (United Kingdom)
Operational
User Account Management
Operational
Web Application
Operational

Ongoing Incidents

Scheduled Maintenance

Recent incidents

Endpoint Backup v2 - All Regions - Maintenance Notice
Maintenance · 5 Nov 2026, 09:00 · resolved about 1 hour ago
- resolved5 Nov, 11:53
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- monitoring5 Nov, 09:01
  **2026-11-02T15:51:47.421Z** — We will be performing a routine maintenance to Datto Endpoint Backup V2 on November 5th, starting at 4:00AM EDT for an estimated 3 hours. During this time, you should expect minimal downtime with only brief and intermittent disruptions for backup, restore, and asset pairing. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ **2026-11-05T08:01:13.807Z** — Maintenance will begin as scheduled in 60 minutes. **2026-11-05T09:00:09.422Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- identified5 Nov, 08:01
  **2026-11-02T15:51:47.421Z** — We will be performing a routine maintenance to Datto Endpoint Backup V2 on November 5th, starting at 4:00AM EDT for an estimated 3 hours. During this time, you should expect minimal downtime with only brief and intermittent disruptions for backup, restore, and asset pairing. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ **2026-11-05T08:01:13.807Z** — Maintenance will begin as scheduled in 60 minutes.
- identified2 Nov, 15:52
  **2026-11-02T15:51:47.421Z** — We will be performing a routine maintenance to Datto Endpoint Backup V2 on November 5th, starting at 4:00AM EDT for an estimated 3 hours. During this time, you should expect minimal downtime with only brief and intermittent disruptions for backup, restore, and asset pairing. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
Scheduled Infrastructure Maintenance – US-East Region
Maintenance · 5 Nov 2026, 01:00 · resolved about 8 hours ago
- resolved5 Nov, 05:00
  The scheduled maintenance window ended at 5 Nov 2026, 05:00. Closed automatically by the status page.
- monitoring5 Nov, 01:00
  **2026-10-30T15:20:39.642Z** — Scheduled Infrastructure Maintenance – US-East Region To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 11/04/2026 at 8 p.m. EST for 4 hours We do not expect any service disruption during the maintenance window. We are providing advance notice out of caution and transparency. Should you experience any issues during this maintenance window, please contact our support team for assistance through the <a href="https://helpdesk.kaseya.com/hc/en-gb#/contact">Kaseya Support Portal</a>. To receive notifications about future maintenance events and service updates, subscribe to the <a href="https://status.kaseya.com/">Kaseya Status Page</a>. Thank you for your continued partnership and understanding. **2026-11-05T01:00:12.555Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- identified30 Oct, 15:22
  **2026-10-30T15:20:39.642Z** — Scheduled Infrastructure Maintenance – US-East Region To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 11/04/2026 at 8 p.m. EST for 4 hours We do not expect any service disruption during the maintenance window. We are providing advance notice out of caution and transparency. Should you experience any issues during this maintenance window, please contact our support team for assistance through the <a href="https://helpdesk.kaseya.com/hc/en-gb#/contact">Kaseya Support Portal</a>. To receive notifications about future maintenance events and service updates, subscribe to the <a href="https://status.kaseya.com/">Kaseya Status Page</a>. Thank you for your continued partnership and understanding.
Scheduled Maintenance – Cloud Target Appliance Upgrades
Maintenance · 5 Nov 2026, 00:00 · resolved about 8 hours ago
- resolved5 Nov, 05:00
  The scheduled maintenance window ended at 5 Nov 2026, 05:00. Closed automatically by the status page.
- monitoring4 Nov, 23:58
  **2026-11-04T23:56:40.787Z** — On Wednesday, November 04th, Cloud target appliance upgrades will be performed from 7:00 PM EST to 11:59 PM EST. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team **2026-11-04T23:57:08.085Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
Autotask - DE1, EU1, PRDE - Maintenance Notice
Maintenance · 4 Nov 2026, 21:00 · resolved about 15 hours ago
- resolved4 Nov, 22:00
  The scheduled maintenance window ended at 4 Nov 2026, 22:00. Closed automatically by the status page.
- monitoring4 Nov, 21:00
  **2026-10-21T18:14:17.154Z** — We will be performing maintenance to Autotask on Wednesday November 4th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ **2026-11-04T20:00:23.545Z** — Maintenance will begin as scheduled in 60 minutes. **2026-11-04T21:00:07.795Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- identified4 Nov, 20:00
  **2026-10-21T18:14:17.154Z** — We will be performing maintenance to Autotask on Wednesday November 4th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ **2026-11-04T20:00:23.545Z** — Maintenance will begin as scheduled in 60 minutes.
- investigating21 Oct, 19:14
  **2026-10-21T18:14:17.154Z** — We will be performing maintenance to Autotask on Wednesday November 4th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/
KaseyaAssist Service Disruption
Minor · 4 Nov 2026, 20:07 · resolved about 13 hours ago
- resolved5 Nov, 00:10
  Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.
- monitoring4 Nov, 23:06
  **2026-11-04T20:07:50.144Z** — We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and billing assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available. **2026-11-04T21:31:46.832Z** — Our vendor has identified and is in the process of implementing a fix - recovery to normal operations is expected to begin rolling out shortly **2026-11-04T23:05:47.973Z** — Our vendor confirmed that a fix has been implemented - We will continue to monitor and provide updates until full resolution has been confirmed
- identified4 Nov, 21:32
  **2026-11-04T20:07:50.144Z** — We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and billing assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available. **2026-11-04T21:31:46.832Z** — Our vendor has identified and is in the process of implementing a fix - recovery to normal operations is expected to begin rolling out shortly
- investigating4 Nov, 21:30
  **2026-11-04T20:07:50.144Z** — We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and billing assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available.
- investigating4 Nov, 20:08
  **2026-11-04T20:07:50.144Z** — We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available.
PSA - 2026.6.2 Minor Release - UKLR01
Maintenance · 4 Nov 2026, 20:00 · resolved about 15 hours ago
- resolved4 Nov, 22:00
  The scheduled maintenance window ended at 4 Nov 2026, 22:00. Closed automatically by the status page.
- monitoring4 Nov, 20:02
  **2026-11-02T15:53:02.716Z** — Maintenance Type: PSA Minor Release Release Number: 2026.6.2 Purpose: This is a Minor Release deployment which includes bug fixes. Impact: Partners may be briefly logged out during this window. Link to the list of Tickets fixed with this release: https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=116497#post116497 Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact **2026-11-04T19:00:25.737Z** — Maintenance will begin as scheduled in 60 minutes. **2026-11-04T20:02:19.619Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- identified4 Nov, 19:02
  **2026-11-02T15:53:02.716Z** — Maintenance Type: PSA Minor Release Release Number: 2026.6.2 Purpose: This is a Minor Release deployment which includes bug fixes. Impact: Partners may be briefly logged out during this window. Link to the list of Tickets fixed with this release: https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=116497#post116497 Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact **2026-11-04T19:00:25.737Z** — Maintenance will begin as scheduled in 60 minutes.
- identified2 Nov, 15:54
  **2026-11-02T15:53:02.716Z** — Maintenance Type: PSA Minor Release Release Number: 2026.6.2 Purpose: This is a Minor Release deployment which includes bug fixes. Impact: Partners may be briefly logged out during this window. Link to the list of Tickets fixed with this release: https://community.kaseya.com/autotask-discussions-36/psa-minor-release-post-16677?postid=116497#post116497 Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
PSA - 2026.6 Major Release - UK01, UK02, UK03, EU1
Maintenance · 4 Nov 2026, 20:00 · resolved about 15 hours ago
- resolved4 Nov, 22:00
  The scheduled maintenance window ended at 4 Nov 2026, 22:00. Closed automatically by the status page.
- monitoring4 Nov, 20:00
  **2026-11-02T15:49:52.128Z** — Maintenance Type: PSA Major Release Release Number: 2026.6 Purpose: We are excited to announce the PSA 2026.6 Major Release Impact: Partners may be briefly logged out during this window. Follow the URLs below to our Release Notes! Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.6ReleaseNotes.htm Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact **2026-11-04T19:00:28.565Z** — Maintenance will begin as scheduled in 60 minutes. **2026-11-04T20:00:11.272Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- identified4 Nov, 19:02
  **2026-11-02T15:49:52.128Z** — Maintenance Type: PSA Major Release Release Number: 2026.6 Purpose: We are excited to announce the PSA 2026.6 Major Release Impact: Partners may be briefly logged out during this window. Follow the URLs below to our Release Notes! Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.6ReleaseNotes.htm Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact **2026-11-04T19:00:28.565Z** — Maintenance will begin as scheduled in 60 minutes.
- identified2 Nov, 15:52
  **2026-11-02T15:49:52.128Z** — Maintenance Type: PSA Major Release Release Number: 2026.6 Purpose: We are excited to announce the PSA 2026.6 Major Release Impact: Partners may be briefly logged out during this window. Follow the URLs below to our Release Notes! Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2026.6ReleaseNotes.htm Subscribe to receive up-to-date notifications on future maintenance periods by visiting https://status.kaseya.com/ Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Scheduled Maintenance – Cloud Target Appliance Upgrades
Maintenance · 4 Nov 2026, 13:00 · resolved about 15 hours ago
- resolved4 Nov, 22:00
  The scheduled maintenance window ended at 4 Nov 2026, 22:00. Closed automatically by the status page.
- monitoring4 Nov, 13:02
  **2026-11-02T19:59:18.235Z** — On Wednesday, November 04th, Cloud target appliance upgrades will be performed from 8:00 AM EST to 05:00 PM EST. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team **2026-11-04T13:00:14.209Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- identified2 Nov, 20:00
  **2026-11-02T19:59:18.235Z** — On Wednesday, November 04th, Cloud target appliance upgrades will be performed from 8:00 AM EST to 05:00 PM EST. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team
Scheduled Maintenance - UTMSP/ UniView
Maintenance · 4 Nov 2026, 12:50 · resolved about 21 hours ago
- resolved4 Nov, 16:00
  The scheduled maintenance window ended at 4 Nov 2026, 16:00. Closed automatically by the status page.
- resolved4 Nov, 15:07
  **2026-11-04T12:48:47.403Z** — Maintenance is scheduled for UTMSP/UniView servers on Wednesday, 04th November 2026, between 7:00 AM and 9:00 AM EST. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-11-04T12:49:06.699Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary. **2026-11-04T13:58:57.571Z** — Maintenance is extended by 1 hour until 10:00 AM EST. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-11-04T15:07:03.416Z** — Maintenance is extended by 1 hour until 11:00 AM EST. We apologize for any inconvenience this may cause. -Cloud Operations Team
- resolved4 Nov, 14:01
  **2026-11-04T12:48:47.403Z** — Maintenance is scheduled for UTMSP/UniView servers on Wednesday, 04th November 2026, between 7:00 AM and 9:00 AM EST. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-11-04T12:49:06.699Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary. **2026-11-04T13:58:57.571Z** — Maintenance is extended by 1 hour until 10:00 AM EST. We apologize for any inconvenience this may cause. -Cloud Operations Team
- resolved4 Nov, 13:50
  The scheduled maintenance window ended at 4 Nov 2026, 13:50. Closed automatically by the status page.
- monitoring4 Nov, 12:50
  **2026-11-04T12:48:47.403Z** — Maintenance is scheduled for UTMSP/UniView servers on Wednesday, 04th November 2026, between 7:00 AM and 9:00 AM EST. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be intermittently unavailable or slow during this period. Please plan accordingly. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-11-04T12:49:06.699Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
Autotask - DE1, EU1 - Maintenance Notice
Maintenance · 3 Nov 2026, 21:00 · resolved 1 day ago
- resolved3 Nov, 21:30
  The scheduled maintenance window ended at 3 Nov 2026, 21:30. Closed automatically by the status page.
- monitoring3 Nov, 21:02
  **2026-10-20T15:21:51.452Z** — We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ **2026-11-03T20:00:54.045Z** — Maintenance will begin as scheduled in 60 minutes. **2026-11-03T21:00:09.454Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.
- identified3 Nov, 20:02
  **2026-10-20T15:21:51.452Z** — We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ **2026-11-03T20:00:54.045Z** — Maintenance will begin as scheduled in 60 minutes.
- investigating20 Oct, 16:22
  **2026-10-20T15:21:51.452Z** — We will be performing maintenance to Autotask on Tuesday November 3rd, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for systems and related services for Autotask. Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/