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DR

Datto RMM

Datto / Kaseya · Management

MINOR
Status Page
https://status.datto.com/

View Datto / Kaseya Status History & Stats

Last 30 Days
1 incident

Current state: Degraded performance

Components

  • Access Points
    Operational
  • Agent Connection
    Operational
  • Agent Registration
    Operational
  • Andromeda01
    Operational
  • Andromeda02 - EU01
    Operational
  • Andromeda04
    Operational
  • API
    Operational
  • Aquila
    Operational
  • AT01
    Operational
  • AU5
    Operational
  • Backup
    Operational
  • backup.net
    Operational
  • Chat
    Operational
  • Client Onboarding
    Operational
  • CloudTrax
    Operational
  • Concord (US East)
    Operational
  • Connectbooster
    Operational
  • Content Delivery Network
    Operational
  • Continuity Application Services
    Operational
  • Corporate Website
    Operational
  • Datto / Unitrends Endpoint Backup
    Operational
  • Datto / Unitrends Endpoint Backup for PCs
    Operational
  • Datto / Unitrends Endpoint Backup with Disaster Recovery
    Operational
  • Datto File Protection
    Operational
  • Datto Networking
    Operational
  • Datto Partner Portal
    Operational
  • Datto RMM
    Operational
  • Datto SaaS Defense
    Operational
  • Datto SaaS Protection
    Degraded performance
  • Datto Workplace
    Operational
  • DES01 - Munich, EU
    Operational
  • Detection Engine
    Operational
  • Device Check-in
    Operational
  • Device Hardware
    Operational
  • Device Registration
    Operational
  • Device Web UI
    Operational
  • Disaster Recovery Team
    Operational
  • downloads.datto.com
    Operational
  • Draco01
    Operational
  • ELOQUIO
    Operational
  • Email
    Operational
  • Endpoint Backup
    Operational
  • Endpoint Backup V2
    Operational
  • EU
    Operational
  • EU - Andromeda10
    Operational
  • EU - EUVSA01
    Operational
  • EU - EUVSA02
    Operational
  • EU - EUVSA03
    Operational
  • EU - EUVSA04
    Operational
  • EU - EUVSA05
    Operational
  • EU - EUVSA06
    Operational
  • EU - EUVSA07
    Operational
  • EU - EUVSA08
    Operational
  • EU - EUVSA09
    Operational
  • EU - EUVSA10
    Operational
  • EU - EUVSA11
    Operational
  • EU - EUVSA12
    Operational
  • EU - EUVSA13
    Operational
  • EU - EUVSA14
    Operational
  • EU - EUVSA15
    Operational
  • EU - EUVSA16
    Operational
  • EU - EUVSA17
    Operational
  • EU - EUVSA20
    Operational
  • EU - EUVSA21
    Operational
  • EU - Remote Control
    Operational
  • EU - SAAS01
    Operational
  • EU - SAAS03
    Operational
  • EU - SAAS07
    Operational
  • EU - SAAS10
    Operational
  • EU - SAAS11
    Operational
  • EU - SAAS14
    Operational
  • EU - SAAS18
    Operational
  • EU - SAAS21
    Operational
  • EU - SAAS23
    Operational
  • EU - SAAS30
    Operational
  • EU - SAAS32
    Operational
  • EU - SAAS33
    Operational
  • EU - SAAS45
    Operational
  • EU - VSA114
    Operational
  • EU-TRIAL1002
    Operational
  • EU-VSA128
    Operational
  • EU1 (English Europe and Asia)
    Operational
  • EU10
    Operational
  • EU11
    Operational
  • EU12
    Operational
  • EU16
    Operational
  • EU2
    Operational
  • EU4
    Operational
  • EU7
    Operational
  • European Union Primary Application Services
    Operational
  • European Union Primary File Services
    Operational
  • FRA3 - Frankfurt, DE
    Operational
  • GBE2 - London, UK
    Operational
  • Global Search
    Operational
  • https://download.kaseya.com
    Operational
  • Inspector
    Operational
  • Integration Services
    Operational
  • Integrations
    Operational
  • Internal Systems
    Operational
  • Kaseya Help Desk Services
    Operational
  • Kaseya MDM
    Operational
  • Kaseya Product Support Contact Center
    Operational
  • Kaseya Software Deployment and Update
    Operational
  • Kaseya.com
    Operational
  • KaseyaOne
    Operational
  • KB and Support Portal
    Operational
  • Knowledge Articles
    Operational
  • Leo06
    Operational
  • Leo45
    Operational
  • Limited Release
    Operational
  • Login
    Operational
  • Lucky Meter
    Operational
  • Lynx01
    Operational
  • Managed Power
    Operational
  • Merlot (EU2)
    Operational
  • Network Detective
    Operational
  • Network Glue
    Operational
  • Network Manager
    Operational
  • New Agent Install / Registration
    Operational
  • Notification Engine
    Operational
  • Off-Site Recovery
    Operational
  • Off-Site Synchronization
    Operational
  • Phone Support
    Operational
  • Phones
    Operational
  • Pinotage (EU1)
    Operational
  • Portal
    Operational
  • Portal Login & Dashboards
    Operational
  • Recovery
    Operational
  • Report Data Warehouse
    Operational
  • Reporting Engine
    Operational
  • Reports
    Operational
  • Respond
    Operational
  • Restore
    Operational
  • Routers
    Operational
  • SaaS Alerts
    Major outage
  • SaaS Protection Backups
    Degraded performance
  • SaaS Protection Client Onboarding
    Operational
  • SaaS Protection Console Login
    Operational
  • SaaS Protection Report Delivery
    Operational
  • SaaS Protection Restores/Exports
    Operational
  • SaaS Protection Seat Management
    Operational
  • Scanning System
    Operational
  • Secure Edge
    Operational
  • Software Catalog
    Operational
  • Status Components
    Operational
  • Support KB
    Operational
  • Switches
    Operational
  • UK
    Operational
  • UK - EMEAVSATRIAL07
    Operational
  • UK - SAAS02
    Operational
  • UK - SAAS04
    Operational
  • UK - SAAS05
    Operational
  • UK - SAAS06
    Operational
  • UK - SAAS08
    Operational
  • UK - SAAS09
    Operational
  • UK - SAAS12
    Operational
  • UK - SAAS16
    Operational
  • UK - SAAS17
    Operational
  • UK - SAAS19
    Operational
  • UK - SAAS20
    Operational
  • UK - SAAS22
    Operational
  • UK - SAAS24
    Operational
  • UK - SAAS25
    Operational
  • UK - SAAS26
    Operational
  • UK - SAAS27
    Operational
  • UK - SAAS28
    Operational
  • UK - SAAS29
    Operational
  • UK - SAAS34
    Operational
  • UK - SAAS35
    Operational
  • UK - SAAS36
    Operational
  • UK - SAAS37
    Operational
  • UK - SAAS38
    Operational
  • UK - SAAS39
    Operational
  • UK - SAAS40
    Operational
  • UK - SAAS41
    Operational
  • UK - SAAS42
    Operational
  • UK - SAAS43
    Operational
  • UK - SAAS44
    Operational
  • UK - SAAS46
    Operational
  • UK - SAAS47
    Operational
  • UK - SAAS48
    Operational
  • UK - SAAS49
    Operational
  • UK - UKVSA109
    Operational
  • UK - UKVSA110
    Operational
  • UK - UKVSA111
    Operational
  • UK - VSA120
    Operational
  • UK - VSA129
    Operational
  • UK (United Kingdom)
    Operational
  • UK 2 (United Kingdom)
    Operational
  • UK Limited Release (United Kingdom)
    Operational
  • UK03 (United Kingdom)
    Operational
  • Unify
    Operational
  • User Account Management
    Operational
  • Web Application
    Operational

Scheduled Maintenance

Recent incidents

  1. Scheduled Maintenance – Cloud Target Appliance Upgrades

    Maintenance · 25 Jun 2026, 20:26 · resolved about 20 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-25T19:26:38.160Z** — On Friday, June 26th, Cloud target appliance upgrades will be performed between 8:00 AM–5:00 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 60–90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team **2026-06-26T11:00:10.284Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-26T12:01:09.853Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-25T19:26:38.160Z** — On Friday, June 26th, Cloud target appliance upgrades will be performed between 8:00 AM–5:00 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 60–90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team **2026-06-26T11:00:10.284Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-25T19:26:38.160Z** — On Friday, June 26th, Cloud target appliance upgrades will be performed between 8:00 AM–5:00 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 60–90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team

  2. Scheduled Maintenance – Cloud Target Appliance Upgrades

    Maintenance · 25 Jun 2026, 20:23 · resolved 2 days ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-25T19:23:49.917Z** — On Thursday, June 25th, Cloud target appliance upgrades will be performed between 8:00 AM–5:00 PM EDT. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 60–90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team **2026-06-25T19:24:06.782Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. BMS - Scheduled System Maintenance US & EU

    Maintenance · 25 Jun 2026, 17:38 · resolved about 13 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-25T16:38:01.554Z** — On Saturday, June 27th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team **2026-06-27T03:00:12.115Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-27T04:02:09.438Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-25T16:38:01.554Z** — On Saturday, June 27th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team **2026-06-27T03:00:12.115Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-25T16:38:01.554Z** — On Saturday, June 27th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team

  4. VSA10 - Scheduled System Maintenance US & EU

    Maintenance · 25 Jun 2026, 17:31 · resolved about 13 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-25T16:31:19.087Z** — On Saturday, June 27th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team **2026-06-27T03:00:07.394Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-27T04:01:07.591Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-25T16:31:19.087Z** — On Saturday, June 27th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team **2026-06-27T03:00:07.394Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-25T16:31:19.087Z** — On Saturday, June 27th, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team

  5. VSA10 - Scheduled System Maintenance APAC

    Maintenance · 25 Jun 2026, 17:29 · resolved 1 day ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-25T16:29:35.404Z** — On Friday, June 26th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team **2026-06-26T13:00:26.176Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-26T14:00:08.476Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-25T16:29:35.404Z** — On Friday, June 26th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team **2026-06-26T13:00:26.176Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-25T16:29:35.404Z** — On Friday, June 26th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience. -Cloud operations team

  6. KaseyaOne Release v2.71.0

    Maintenance · 24 Jun 2026, 22:31 · resolved 3 days ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-24T21:31:19.318Z** — We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.71.0 Start Time: Thursday, 25th June 2026 at 1:00 AM (EDT) Duration: Approximately 3 hours What You Need to Know: - Service Availability: During this maintenance period, we may experience some UI disruptions. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations. Should you have any questions or require assistance, please contact our support team at +1(934) 666-9708 or Submit Support Ticket Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively **2026-06-25T04:00:29.472Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-25T05:00:09.299Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-24T21:31:19.318Z** — We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.71.0 Start Time: Thursday, 25th June 2026 at 1:00 AM (EDT) Duration: Approximately 3 hours What You Need to Know: - Service Availability: During this maintenance period, we may experience some UI disruptions. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations. Should you have any questions or require assistance, please contact our support team at +1(934) 666-9708 or Submit Support Ticket Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively **2026-06-25T04:00:29.472Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-24T21:31:19.318Z** — We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.71.0 Start Time: Thursday, 25th June 2026 at 1:00 AM (EDT) Duration: Approximately 3 hours What You Need to Know: - Service Availability: During this maintenance period, we may experience some UI disruptions. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. We have meticulously planned this update to ensure minimal impact on your operations. Should you have any questions or require assistance, please contact our support team at +1(934) 666-9708 or Submit Support Ticket Thank you for your patience and trust as we continue to improve KaseyaOne to meet your needs effectively

  7. RMM - Syrah (APAC)- Platform Maintenance

    Maintenance · 24 Jun 2026, 22:28 · resolved 2 days ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-24T21:28:03.818Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-06-25T13:00:09.181Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-25T14:00:08.490Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-24T21:28:03.818Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-06-25T13:00:09.181Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-24T21:28:03.818Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.

  8. VSA9 - Scheduled System Maintenance - US - VSA136

    Maintenance · 24 Jun 2026, 11:20 · resolved about 16 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-24T10:20:37.774Z** — On Saturday, 27th June, maintenance is scheduled on the mentioned servers, between 12:00 AM and 04:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-06-27T03:00:24.001Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-27T04:00:10.039Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-24T10:20:37.774Z** — On Saturday, 27th June, maintenance is scheduled on the mentioned servers, between 12:00 AM and 04:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-06-27T03:00:24.001Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-24T10:20:37.774Z** — On Saturday, 27th June, maintenance is scheduled on the mentioned servers, between 12:00 AM and 04:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team

  9. VSA9 - Scheduled System Maintenance - SYD2 - RSSPRM

    Maintenance · 24 Jun 2026, 11:02 · resolved about 4 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-24T10:02:47.204Z** — On Saturday, May 27th, maintenance is scheduled on the mentioned servers between 12:30 PM and 4:30 PM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-06-27T15:30:07.343Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-27T16:30:07.286Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-24T10:02:47.204Z** — On Saturday, May 27th, maintenance is scheduled on the mentioned servers between 12:30 PM and 4:30 PM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-06-27T15:30:07.343Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-24T10:02:47.204Z** — On Saturday, May 27th, maintenance is scheduled on the mentioned servers between 12:30 PM and 4:30 PM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team

  10. VSA9 - Scheduled System Maintenance

    Maintenance · 24 Jun 2026, 10:23 · resolved about 6 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-24T09:23:56.747Z** — On Saturday, 27th June, System maintenance is scheduled for the mentioned servers between 7:00 AM and 11:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-06-25T09:24:56.259Z** — We will be undergoing scheduled maintenance during this time. **2026-06-27T10:00:18.181Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-27T11:00:20.005Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-24T09:23:56.747Z** — On Saturday, 27th June, System maintenance is scheduled for the mentioned servers between 7:00 AM and 11:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-06-25T09:24:56.259Z** — We will be undergoing scheduled maintenance during this time. **2026-06-27T10:00:18.181Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-24T09:23:56.747Z** — On Saturday, 27th June, System maintenance is scheduled for the mentioned servers between 7:00 AM and 11:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-06-25T09:24:56.259Z** — We will be undergoing scheduled maintenance during this time.

    • investigating

      **2026-06-24T09:23:56.747Z** — On Saturday, 27th June, System maintenance is scheduled for the mentioned servers between 7:00 AM and 11:00 AM ET. During this maintenance, access to UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud Operations Team