Puzzle Technology
← All incidents

Scheduled Maintenance – Cloud Target Appliance Upgrades

Maintenance · identified · started 5 Nov 2026, 13:00

  1. identified · 5 Nov 2026, 01:00

    **2026-11-02T20:24:01.623Z** — On Thursday, November 05th, Cloud target appliance upgrades will be performed from 8:00 AM EST to 11:59 PM EST. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team **2026-11-05T00:58:54.844Z** — We will be undergoing scheduled maintenance during this time.

  2. identified · 5 Nov 2026, 00:56

    **2026-11-02T20:24:01.623Z** — On Thursday, November 05th, Cloud target appliance upgrades will be performed from 8:00 AM EST to 11:59 PM EST. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team

  3. identified · 2 Nov 2026, 20:24

    **2026-11-02T20:24:01.623Z** — On Thursday, November 05th, Cloud target appliance upgrades will be performed from 8:00 AM EST to 05:00 PM EST. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: approximately 90 minutes. We apologize for any inconvenience. - Kaseya Cloud Operations Team