KaseyaAssist Service Disruption

resolved · 5 Nov 2026, 00:10

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

monitoring · 4 Nov 2026, 23:06

**2026-11-04T20:07:50.144Z** — We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and billing assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available. **2026-11-04T21:31:46.832Z** — Our vendor has identified and is in the process of implementing a fix - recovery to normal operations is expected to begin rolling out shortly **2026-11-04T23:05:47.973Z** — Our vendor confirmed that a fix has been implemented - We will continue to monitor and provide updates until full resolution has been confirmed

identified · 4 Nov 2026, 21:32

**2026-11-04T20:07:50.144Z** — We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and billing assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available. **2026-11-04T21:31:46.832Z** — Our vendor has identified and is in the process of implementing a fix - recovery to normal operations is expected to begin rolling out shortly

investigating · 4 Nov 2026, 21:30

**2026-11-04T20:07:50.144Z** — We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and billing assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available.

investigating · 4 Nov 2026, 20:08

**2026-11-04T20:07:50.144Z** — We are currently experiencing an issue impacting KaseyaAssist within our direct product portals. As a workaround, customers can continue to engage with Kaseya Support through helpdesk.kaseya.com for support inquiries and assistance. Our vendor is actively investigating the issue and working to restore service as quickly as possible. We apologize for any inconvenience and will provide updates as they become available.