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RMM - Merlot (EU2) - Platform Maintenance

Maintenance · resolved · started 12 May 2026, 09:20 · resolved 12 May 2026, 10:26

Datto RMM

  1. resolved · 12 May 2026, 10:26

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 12 May 2026, 10:24

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. investigating · 12 May 2026, 10:22

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. investigating · 12 May 2026, 10:20

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  5. investigating · 12 May 2026, 10:18

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  6. investigating · 12 May 2026, 10:16

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  7. investigating · 12 May 2026, 10:14

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  8. investigating · 12 May 2026, 10:12

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  9. investigating · 12 May 2026, 10:10

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  10. investigating · 12 May 2026, 10:09

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  11. investigating · 12 May 2026, 10:06

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  12. investigating · 12 May 2026, 10:04

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  13. investigating · 12 May 2026, 10:02

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  14. investigating · 12 May 2026, 10:00

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  15. investigating · 12 May 2026, 09:58

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  16. investigating · 12 May 2026, 09:56

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  17. investigating · 12 May 2026, 09:54

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  18. investigating · 12 May 2026, 09:52

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  19. investigating · 12 May 2026, 09:50

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  20. investigating · 12 May 2026, 09:48

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  21. investigating · 12 May 2026, 09:46

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  22. investigating · 12 May 2026, 09:44

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  23. investigating · 12 May 2026, 09:42

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  24. investigating · 12 May 2026, 09:40

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  25. investigating · 12 May 2026, 09:38

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  26. investigating · 12 May 2026, 09:36

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  27. investigating · 12 May 2026, 09:34

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  28. investigating · 12 May 2026, 09:33

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  29. investigating · 12 May 2026, 09:30

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  30. investigating · 12 May 2026, 09:28

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  31. investigating · 12 May 2026, 09:26

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-05-12T08:25:07.165Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  32. resolved · 12 May 2026, 09:24

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  33. investigating · 12 May 2026, 09:22

    **2026-05-12T08:20:35.773Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. Agent Browser sessions may close, and there may be a short period of reduced functionality.