Autotask PSA - LR, UKLR, UK01, UK02, UK03, EU1, DE1 - Intermittent Error Messages

resolved · 4 Jun 2026, 15:02

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

monitoring · 4 Jun 2026, 14:14

**2026-06-04T07:55:09.194Z** — We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-04T10:04:34.359Z** — The issue has been identified and a fix is being implemented. **2026-06-04T10:35:25.659Z** — Thank you for your patience while we continue to work on a fix for this issue. A workaround to prevent the error messages has been confirmed. If you navigate within Autotask to the top right-hand corner: My Account > My Settings > Reset Settings Please note that when applying this change, many of your current settings will be reset. This includes certain column choosers, notification template defaults, search grid default criteria, and default checkbox/radio button selections. **2026-06-04T13:12:01.022Z** — A fix has been implemented and we are monitoring the results.

identified · 4 Jun 2026, 11:36

**2026-06-04T07:55:09.194Z** — We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-04T10:04:34.359Z** — The issue has been identified and a fix is being implemented. **2026-06-04T10:35:25.659Z** — Thank you for your patience while we continue to work on a fix for this issue. A workaround to prevent the error messages has been confirmed. If you navigate within Autotask to the top right-hand corner: My Account > My Settings > Reset Settings Please note that when applying this change, many of your current settings will be reset. This includes certain column choosers, notification template defaults, search grid default criteria, and default checkbox/radio button selections.

identified · 4 Jun 2026, 11:19

**2026-06-04T07:55:09.194Z** — We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-04T10:04:34.359Z** — The issue has been identified and a fix is being implemented.

investigating · 4 Jun 2026, 11:16

**2026-06-04T07:55:09.194Z** — We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

identified · 4 Jun 2026, 11:04

**2026-06-04T07:55:09.194Z** — We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-04T10:04:34.359Z** — The issue has been identified and a fix is being implemented.

investigating · 4 Jun 2026, 08:56

**2026-06-04T07:55:09.194Z** — We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/