Puzzle Technology
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United Kingdom Account Security Carrier Partner Maintenance - Three

Maintenance · resolved · started 4 Jun 2026, 15:37 · resolved 11 Jun 2026, 00:00

  1. resolved · 11 Jun 2026, 00:00

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 10 Jun 2026, 23:00

    **2026-06-04T14:37:43.858Z** — Our carrier partner Three United Kingdom is conducting a planned maintenance from 10 June 2026 at 15:00 PDT until 10 June 2026 at 16:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.<BR> <BR> Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes **2026-06-10T21:00:22.015Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-10T22:00:08.882Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. investigating · 10 Jun 2026, 22:00

    **2026-06-04T14:37:43.858Z** — Our carrier partner Three United Kingdom is conducting a planned maintenance from 10 June 2026 at 15:00 PDT until 10 June 2026 at 16:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.<BR> <BR> Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes **2026-06-10T21:00:22.015Z** — Maintenance will begin as scheduled in 60 minutes.

  4. investigating · 4 Jun 2026, 15:38

    **2026-06-04T14:37:43.858Z** — Our carrier partner Three United Kingdom is conducting a planned maintenance from 10 June 2026 at 15:00 PDT until 10 June 2026 at 16:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.<BR> <BR> Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes