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Twilio

Twilio · Communications

MINOR
Status Page
https://status.twilio.com/

View Twilio Status History & Stats

Last 30 Days
13 incidents

Current state: Degraded performance

Components

  • Account Insights
    Operational
  • ACCOUNT SECURITY
    Operational
  • Billing
    Operational
  • Client Mobile IE1
    Operational
  • Client Web IE1
    Operational
  • Console
    Operational
  • Customer Support Center
    Operational
  • Debugger & Alarms
    Operational
  • DEVELOPER TOOLS
    Operational
  • Documentation
    Operational
  • ELASTIC SIP TRUNKING IE1
    Operational
  • INTERCONNECT
    Operational
  • Logs
    Operational
  • Messaging Channels
    Operational
  • Messaging Services
    Operational
  • Notify
    Operational
  • Organization
    Operational
  • Origination IE1
    Operational
  • PROGRAMMABLE CHAT
    Operational
  • PROGRAMMABLE MESSAGING
    Operational
  • RCS Messaging
    Operational
  • REST API
    Operational
  • SMS
    Operational
  • SMS, Europe
    Degraded performance
  • Termination IE1
    Operational
  • TWILIO PLATFORM
    Degraded performance

Ongoing Incidents

Scheduled Maintenance

Recent incidents

  1. United States SMS and MMS Carrier Maintenance - T-Mobile

    Maintenance · 27 Jun 2026, 03:16 · resolved about 11 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-27T02:16:26.855Z** — The T-Mobile network in the United States is conducting an emergency maintenance from 26 June 2026 at 22:00 PDT until 27 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.<BR> <BR> We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible. **2026-06-27T04:00:14.939Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-27T05:00:10.931Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-27T02:16:26.855Z** — The T-Mobile network in the United States is conducting an emergency maintenance from 26 June 2026 at 22:00 PDT until 27 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.<BR> <BR> We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible. **2026-06-27T04:00:14.939Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-27T02:16:26.855Z** — The T-Mobile network in the United States is conducting an emergency maintenance from 26 June 2026 at 22:00 PDT until 27 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.<BR> <BR> We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible. **2026-06-27T04:00:14.939Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-27T05:00:10.931Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-27T02:16:26.855Z** — The T-Mobile network in the United States is conducting an emergency maintenance from 26 June 2026 at 22:00 PDT until 27 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.<BR> <BR> We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible. **2026-06-27T04:00:14.939Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-27T02:16:26.855Z** — The T-Mobile network in the United States is conducting an emergency maintenance from 26 June 2026 at 22:00 PDT until 27 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.<BR> <BR> We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

  2. Intermittent 503 Errors at the Message Send Endpoint

    Minor · 26 Jun 2026, 22:58 · resolved about 22 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • monitoring

      **2026-06-26T21:58:22.586Z** — Our monitoring systems have detected a potential issue with increased 503 errors when calling the Messaging API endpoint. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-06-26T22:30:50.326Z** — The intermittent 503 errors have recovered and the Message Send endpoint is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

    • investigating

      **2026-06-26T21:58:22.586Z** — Our monitoring systems have detected a potential issue with increased 503 errors when calling the Messaging API endpoint. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-26T17:32:27.680Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • monitoring

      **2026-06-26T11:55:11.170Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T12:28:45.566Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T13:29:06.111Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-26T15:31:11.319Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. **2026-06-26T18:57:02.223Z** — We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    • identified

      **2026-06-26T11:55:11.170Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T12:28:45.566Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T13:29:06.111Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-26T15:31:11.319Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    • identified

      **2026-06-26T11:55:11.170Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T12:28:45.566Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T13:29:06.111Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    • identified

      **2026-06-26T11:55:11.170Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T12:28:45.566Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    • investigating

      **2026-06-26T11:55:11.170Z** — Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Middle East. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • monitoring

      **2026-06-26T05:40:55.361Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T05:43:18.265Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T06:43:38.781Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-26T08:33:37.020Z** — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-26T10:39:09.625Z** — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    • monitoring

      **2026-06-26T05:40:55.361Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T05:43:18.265Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T06:43:38.781Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-26T08:33:37.020Z** — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    • identified

      **2026-06-26T05:40:55.361Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T05:43:18.265Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T06:43:38.781Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    • identified

      **2026-06-26T05:40:55.361Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T05:43:18.265Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    • investigating

      **2026-06-26T05:40:55.361Z** — Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. SMS Delivery Delays from Twilio to Wind tre Italy

    Minor · 26 Jun 2026, 00:30 · resolved 1 day ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • monitoring

      **2026-06-25T23:30:20.759Z** — Twilio customers may be experiencing SMS delivery delays from Twilio to Wind tre network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T00:04:47.397Z** — We have observed a recovery in SMS delivery from Twilio to Wind tre network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-26T02:06:21.062Z** — We have observed a recovery in SMS delivery from Twilio to Wind tre network subscribers in Italy and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    • monitoring

      **2026-06-25T23:30:20.759Z** — Twilio customers may be experiencing SMS delivery delays from Twilio to Wind tre network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-26T00:04:47.397Z** — We have observed a recovery in SMS delivery from Twilio to Wind tre network subscribers in Italy and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    • investigating

      **2026-06-25T23:30:20.759Z** — Twilio customers may be experiencing SMS delivery delays from Twilio to Wind tre network subscribers in Italy. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • monitoring

      **2026-06-25T21:14:50.424Z** — Our monitoring systems have detected a potential issue with inbound message delivery status. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-06-25T21:27:16.178Z** — We are investigating intermittent issues with inbound message delivery status across multiple messaging channels. At this time customers may experience issues with inbound messages not going to RECEIVED status. We expect to provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T22:02:51.331Z** — We are continuing our investigation and have discovered Messaging Conversations and Flex Conversations is affected by the issue with inbound message delivery status. **2026-06-25T22:11:31.104Z** — Inbound message status across multiple channels is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

    • investigating

      **2026-06-25T21:14:50.424Z** — Our monitoring systems have detected a potential issue with inbound message delivery status. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-06-25T21:27:16.178Z** — We are investigating intermittent issues with inbound message delivery status across multiple messaging channels. At this time customers may experience issues with inbound messages not going to RECEIVED status. We expect to provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T22:02:51.331Z** — We are continuing our investigation and have discovered Messaging Conversations and Flex Conversations is affected by the issue with inbound message delivery status.

    • investigating

      **2026-06-25T21:14:50.424Z** — Our monitoring systems have detected a potential issue with inbound message delivery status. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-06-25T21:27:16.178Z** — We are investigating intermittent issues with inbound message delivery status across multiple messaging channels. At this time customers may experience issues with inbound messages not going to RECEIVED status. We expect to provide another update in 1 hour or as soon as more information becomes available.

    • investigating

      **2026-06-25T21:14:50.424Z** — Our monitoring systems have detected a potential issue with inbound message delivery status. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  8. United Kingdom Account Security Carrier Partner Maintenance - Vodafone

    Maintenance · 25 Jun 2026, 19:49 · resolved about 18 hours ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      **2026-06-25T18:49:09.309Z** — Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 26 June 2026 at 15:00 PDT until 26 June 2026 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.<BR> <BR> Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes **2026-06-26T21:00:25.397Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-26T22:00:08.061Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

    • investigating

      **2026-06-25T18:49:09.309Z** — Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 26 June 2026 at 15:00 PDT until 26 June 2026 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.<BR> <BR> Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes **2026-06-26T21:00:25.397Z** — Maintenance will begin as scheduled in 60 minutes.

    • investigating

      **2026-06-25T18:49:09.309Z** — Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 26 June 2026 at 15:00 PDT until 26 June 2026 at 19:45 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.<BR> <BR> Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes

  9. Engineers are Investigating Issues with a Subset of Pages in Console

    Minor · 25 Jun 2026, 17:24 · resolved 2 days ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • monitoring

      **2026-06-25T16:24:34.551Z** — Our monitoring systems have detected a potential issue with the video/insights/video-rooms pages in the Twilio console. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-06-25T18:10:56.885Z** — Console pages are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

    • investigating

      **2026-06-25T16:24:34.551Z** — Our monitoring systems have detected a potential issue with the video/insights/video-rooms pages in the Twilio console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

    • investigating

      **2026-06-25T16:24:34.551Z** — Our monitoring systems have detected a potential issue with the video, insights, and video-rooms pages in the Twilio console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • monitoring

      **2026-06-25T11:13:08.112Z** — Twilio customers may be experiencing voice call failures from network subscribers to Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T12:18:11.837Z** — Twilio customers may be experiencing voice call failures from network subscribers to a Subset of Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T14:41:29.286Z** — Twilio customers may be experiencing voice call failures from network subscribers to Subset of Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available. **2026-06-25T18:53:27.415Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T19:53:57.137Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Italy Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T21:32:20.641Z** — We have observed a recovery in voice calls from network subscribers in Italy to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T23:34:28.334Z** — We have observed a recovery in voice calls from network subscribers in Italy to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. **2026-06-26T03:40:29.287Z** — We have observed a recovery in voice calls from network subscribers in Italy to a subset of Twilio Italy Phone Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

    • monitoring

      **2026-06-25T11:13:08.112Z** — Twilio customers may be experiencing voice call failures from network subscribers to Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T12:18:11.837Z** — Twilio customers may be experiencing voice call failures from network subscribers to a Subset of Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T14:41:29.286Z** — Twilio customers may be experiencing voice call failures from network subscribers to Subset of Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available. **2026-06-25T18:53:27.415Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T19:53:57.137Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Italy Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T21:32:20.641Z** — We have observed a recovery in voice calls from network subscribers in Italy to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T23:34:28.334Z** — We have observed a recovery in voice calls from network subscribers in Italy to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

    • monitoring

      **2026-06-25T11:13:08.112Z** — Twilio customers may be experiencing voice call failures from network subscribers to Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T12:18:11.837Z** — Twilio customers may be experiencing voice call failures from network subscribers to a Subset of Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T14:41:29.286Z** — Twilio customers may be experiencing voice call failures from network subscribers to Subset of Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available. **2026-06-25T18:53:27.415Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T19:53:57.137Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Italy Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T21:32:20.641Z** — We have observed a recovery in voice calls from network subscribers in Italy to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

    • identified

      **2026-06-25T11:13:08.112Z** — Twilio customers may be experiencing voice call failures from network subscribers to Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T12:18:11.837Z** — Twilio customers may be experiencing voice call failures from network subscribers to a Subset of Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T14:41:29.286Z** — Twilio customers may be experiencing voice call failures from network subscribers to Subset of Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available. **2026-06-25T18:53:27.415Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T19:53:57.137Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Italy Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

    • identified

      **2026-06-25T11:13:08.112Z** — Twilio customers may be experiencing voice call failures from network subscribers to Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T12:18:11.837Z** — Twilio customers may be experiencing voice call failures from network subscribers to a Subset of Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T14:41:29.286Z** — Twilio customers may be experiencing voice call failures from network subscribers to Subset of Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available. **2026-06-25T18:53:27.415Z** — Twilio customers may be experiencing voice call failures and audio quality degradation from network subscribers in Italy to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

    • investigating

      **2026-06-25T11:13:08.112Z** — Twilio customers may be experiencing voice call failures from network subscribers to Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T12:18:11.837Z** — Twilio customers may be experiencing voice call failures from network subscribers to a Subset of Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-25T14:41:29.286Z** — Twilio customers may be experiencing voice call failures from network subscribers to Subset of Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

    • investigating

      **2026-06-25T11:13:08.112Z** — Twilio customers may be experiencing voice call failures from network subscribers to Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T12:18:11.837Z** — Twilio customers may be experiencing voice call failures from network subscribers to a Subset of Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

    • investigating

      **2026-06-25T11:13:08.112Z** — Twilio customers may be experiencing voice call failures from network subscribers to Twilio Italy Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.