Puzzle Technology
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Mail Settings Maintenance

Maintenance · resolved · started 4 Nov 2026, 22:00 · resolved 5 Nov 2026, 00:00

Twilio

  1. resolved · 5 Nov 2026, 00:00

    The scheduled maintenance window ended at 5 Nov 2026, 00:00. Closed automatically by the status page.

  2. monitoring · 4 Nov 2026, 22:00

    **2026-10-26T23:45:41.847Z** — In order to increase the stability and scalability of our systems, we are performing maintenance on our infrastructure on November 4, 2026 from 14:00 until 16:00 PST. During this time customers may be temporarily unable to manage Mail Settings (Address Allow List, Bounce Purge, Event Notification, Footer, Forward Bounce, Forward Spam or Legacy Email Template) or related Tracking Settings, Event Webhook and Inbound Parse settings. Reading existing settings will function as normally. This maintenance does not impact mail send. Thank you for your patience through this maintenance. **2026-11-04T21:01:27.278Z** — Maintenance will begin as scheduled in 60 minutes. **2026-11-04T22:00:10.128Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. identified · 4 Nov 2026, 21:02

    **2026-10-26T23:45:41.847Z** — In order to increase the stability and scalability of our systems, we are performing maintenance on our infrastructure on November 4, 2026 from 14:00 until 16:00 PST. During this time customers may be temporarily unable to manage Mail Settings (Address Allow List, Bounce Purge, Event Notification, Footer, Forward Bounce, Forward Spam or Legacy Email Template) or related Tracking Settings, Event Webhook and Inbound Parse settings. Reading existing settings will function as normally. This maintenance does not impact mail send. Thank you for your patience through this maintenance. **2026-11-04T21:01:27.278Z** — Maintenance will begin as scheduled in 60 minutes.

  4. identified · 26 Oct 2026, 23:46

    **2026-10-26T23:45:41.847Z** — In order to increase the stability and scalability of our systems, we are performing maintenance on our infrastructure on November 4, 2026 from 14:00 until 16:00 PST. During this time customers may be temporarily unable to manage Mail Settings (Address Allow List, Bounce Purge, Event Notification, Footer, Forward Bounce, Forward Spam or Legacy Email Template) or related Tracking Settings, Event Webhook and Inbound Parse settings. Reading existing settings will function as normally. This maintenance does not impact mail send. Thank you for your patience through this maintenance.