Datto SaaS Protection - New customer onboarding is unavailable

resolved · 5 Jun 2026, 17:00

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

monitoring · 5 Jun 2026, 16:48

**2026-06-05T14:38:45.226Z** — We are aware of a problem where Datto SaaS Protection Partners are currently unable to onboard new customers within the Partner Portal and are receiving an error. The Kaseya R&D Team has identified the issue and they are actively working on a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-05T15:19:35.093Z** — A fix for this issue has been tested and is being prepared for release. **2026-06-05T15:47:38.200Z** — A fix for the issue has been deployed and the SaaS Protection onboarding service has been restored.

identified · 5 Jun 2026, 16:20

**2026-06-05T14:38:45.226Z** — We are aware of a problem where Datto SaaS Protection Partners are currently unable to onboard new customers within the Partner Portal and are receiving an error. The Kaseya R&D Team has identified the issue and they are actively working on a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-05T15:19:35.093Z** — A fix for this issue has been tested and is being prepared for release.

identified · 5 Jun 2026, 15:40

**2026-06-05T14:38:45.226Z** — We are aware of a problem where Datto SaaS Protection Partners are currently unable to onboard new customers within the Partner Portal and are receiving an error. The Kaseya R&D Team has identified the issue and they are actively working on a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/