Puzzle Technology
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High Latency observed for Video Room Sessions

Minor · resolved · started 6 Jun 2026, 03:01 · resolved 6 Jun 2026, 05:38

  1. resolved · 6 Jun 2026, 05:38

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. monitoring · 6 Jun 2026, 03:38

    **2026-06-06T02:01:23.401Z** — We are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-06T02:36:56.517Z** — We are observing recovery on the latency issue with video room sessions. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating · 6 Jun 2026, 03:04

    **2026-06-06T02:01:23.401Z** — We are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more information becomes available.