Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'gbe2-saas-p1'

monitoring · 23 Jun 2026, 19:32

**2026-06-08T13:31:03.007Z** — We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-08T15:37:03.779Z** — The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance. **2026-06-09T13:19:11.187Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers. **2026-06-10T12:48:40.752Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues. **2026-06-10T14:40:46.883Z** — All backups continue to process normally on pod 'gbe2‑saas‑p1' while the backup cadence remains temporarily set to 2x daily backups to maintain high backup success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. **2026-06-11T19:46:17.893Z** — SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup cadence will be restored once it is stable and reliable for all customers. **2026-06-15T15:00:30.805Z** — The backup cadence on pod 'gbe2‑saas‑p1' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. Backups are running normally and success rate metrics remain stable. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. **2026-06-23T18:31:22.062Z** — The backup cadence for pod ‘gbe2‑saas‑p1’ is still temporarily set to 2x backups per day. Backups are running normally and backup success rates remain stable. Our R&D team will increase backup cadence to 3x backups per day once it’s safe and reliable for all customers on the pod.

monitoring · 15 Jun 2026, 16:00

**2026-06-08T13:31:03.007Z** — We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-08T15:37:03.779Z** — The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance. **2026-06-09T13:19:11.187Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers. **2026-06-10T12:48:40.752Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues. **2026-06-10T14:40:46.883Z** — All backups continue to process normally on pod 'gbe2‑saas‑p1' while the backup cadence remains temporarily set to 2x daily backups to maintain high backup success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. **2026-06-11T19:46:17.893Z** — SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup cadence will be restored once it is stable and reliable for all customers. **2026-06-15T15:00:30.805Z** — The backup cadence on pod 'gbe2‑saas‑p1' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. Backups are running normally and success rate metrics remain stable. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.

monitoring · 11 Jun 2026, 20:46

**2026-06-08T13:31:03.007Z** — We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-08T15:37:03.779Z** — The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance. **2026-06-09T13:19:11.187Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers. **2026-06-10T12:48:40.752Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues. **2026-06-10T14:40:46.883Z** — All backups continue to process normally on pod 'gbe2‑saas‑p1' while the backup cadence remains temporarily set to 2x daily backups to maintain high backup success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. **2026-06-11T19:46:17.893Z** — SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup cadence will be restored once it is stable and reliable for all customers.

monitoring · 10 Jun 2026, 15:44

**2026-06-08T13:31:03.007Z** — We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-08T15:37:03.779Z** — The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance. **2026-06-09T13:19:11.187Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers. **2026-06-10T12:48:40.752Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues. **2026-06-10T14:40:46.883Z** — All backups continue to process normally on pod 'gbe2‑saas‑p1' while the backup cadence remains temporarily set to 2x daily backups to maintain high backup success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.

monitoring · 10 Jun 2026, 13:50

**2026-06-08T13:31:03.007Z** — We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-08T15:37:03.779Z** — The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance. **2026-06-09T13:19:11.187Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers. **2026-06-10T12:48:40.752Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues.

identified · 9 Jun 2026, 14:20

**2026-06-08T13:31:03.007Z** — We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-08T15:37:03.779Z** — The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance. **2026-06-09T13:19:11.187Z** — Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers.

identified · 8 Jun 2026, 16:38

**2026-06-08T13:31:03.007Z** — We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/ **2026-06-08T15:37:03.779Z** — The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance.

investigating · 8 Jun 2026, 14:32

**2026-06-08T13:31:03.007Z** — We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/