Puzzle Technology
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User Authentication Identity SNA Missing Redirects for KPN in Netherlands

Minor · resolved · started 9 Jun 2026, 07:03 · resolved 9 Jun 2026, 11:40

  1. resolved · 9 Jun 2026, 11:40

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. monitoring · 9 Jun 2026, 10:12

    **2026-06-09T06:03:08.852Z** — Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-09T07:05:15.645Z** — We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-09T09:10:43.683Z** — We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  3. monitoring · 9 Jun 2026, 08:06

    **2026-06-09T06:03:08.852Z** — Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-09T07:05:15.645Z** — We have observed a recovery in User Authentication Identity SNA missing redirects for KPN in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. investigating · 9 Jun 2026, 07:04

    **2026-06-09T06:03:08.852Z** — Twilio customers may be experiencing User Authentication Identity SNA missing redirects for KPN in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.