User Authentication Identity Gateway API Failure Increase in Canada

resolved · 11 Jun 2026, 12:44

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

monitoring · 11 Jun 2026, 10:41

**2026-06-11T06:32:55.725Z** — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-11T07:37:53.095Z** — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-11T09:40:20.871Z** — We have observed a recovery in User Authentication Identity Gateway API failure increase in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating · 11 Jun 2026, 08:38

**2026-06-11T06:32:55.725Z** — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-11T07:37:53.095Z** — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating · 11 Jun 2026, 07:34

**2026-06-11T06:32:55.725Z** — Twilio customers may be experiencing User Authentication Identity Gateway API failure increase in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.