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Common Payments API v10.4.4 - PRODUCTION/LIVE (Software Release)

Maintenance · resolved · started 25 Jun 2026, 06:00 · resolved 25 Jun 2026, 07:00

Direct Debit Processing

  1. resolved · 25 Jun 2026, 07:00

    Dear Customer, <br/><br/><strong>In this release</strong> <br/>We shall be deploying an update to our Common Payments Interface. Further details can be found via the release note link below.<br/><br/>This component forms part of our internal back end payment processing engine and as such do not impact individual product functionality directly, therefore no customer testing was required. This release contains updates to support a new feature whereby we are introducing the capability to add a card surcharge to the payment amount as well as some performance enhancements.<br/><br/><strong>How we got here</strong><br/>This release has passed its internal QA phase and was successfully deployed to our Customer-Test environment last week.<br/>  <br/><strong>What happens next</strong> <br/>The release will be deployed to our Production environment on the dates stated with no impact to services anticipated.<br/><br/>Please note that unless you receive a communication stating otherwise, you can assume that the release was deployed successfully on the dates and times specified above.<br/><br/>------------------------------------ Release Notes -----------------------------<br/>Release Note (<a href=&#34;https://files.e-paycapita.com/public/folder/rifb1a_fakguajhyzkrxaq/rifb1a_fakguajhyzkrxaq&#34; target=&#34;_blank&#34;>Click Here</a>)<br/><br/>Password: <strong>Paysuite_2026</strong><br/>------------------------------------ Release Notes -----------------------------<br/><br/><strong>If you need help</strong> <br/>Please contact the Access PaySuite Service desk via the support portal - https://accessgroup.my.site.com/Support/  <br/>

  2. monitoring · 25 Jun 2026, 06:00

    Dear Customer, <br/><br/><strong>In this release</strong> <br/>We shall be deploying an update to our Common Payments Interface. Further details can be found via the release note link below.<br/><br/>This component forms part of our internal back end payment processing engine and as such do not impact individual product functionality directly, therefore no customer testing was required. This release contains updates to support a new feature whereby we are introducing the capability to add a card surcharge to the payment amount as well as some performance enhancements.<br/><br/><strong>How we got here</strong><br/>This release has passed its internal QA phase and was successfully deployed to our Customer-Test environment last week.<br/>  <br/><strong>What happens next</strong> <br/>The release will be deployed to our Production environment on the dates stated with no impact to services anticipated.<br/><br/>Please note that unless you receive a communication stating otherwise, you can assume that the release was deployed successfully on the dates and times specified above.<br/><br/>------------------------------------ Release Notes -----------------------------<br/>Release Note (<a href=&#34;https://files.e-paycapita.com/public/folder/rifb1a_fakguajhyzkrxaq/rifb1a_fakguajhyzkrxaq&#34; target=&#34;_blank&#34;>Click Here</a>)<br/><br/>Password: <strong>Paysuite_2026</strong><br/>------------------------------------ Release Notes -----------------------------<br/><br/><strong>If you need help</strong> <br/>Please contact the Access PaySuite Service desk via the support portal - https://accessgroup.my.site.com/Support/  <br/>

  3. identified · 16 Jun 2026, 16:48

    Dear Customer, <br/><br/><strong>In this release</strong> <br/>We shall be deploying an update to our Common Payments Interface. Further details can be found via the release note link below.<br/><br/>This component forms part of our internal back end payment processing engine and as such do not impact individual product functionality directly, therefore no customer testing was required. This release contains updates to support a new feature whereby we are introducing the capability to add a card surcharge to the payment amount as well as some performance enhancements.<br/><br/><strong>How we got here</strong><br/>This release has passed its internal QA phase and was successfully deployed to our Customer-Test environment last week.<br/>  <br/><strong>What happens next</strong> <br/>The release will be deployed to our Production environment on the dates stated with no impact to services anticipated.<br/><br/>Please note that unless you receive a communication stating otherwise, you can assume that the release was deployed successfully on the dates and times specified above.<br/><br/>------------------------------------ Release Notes -----------------------------<br/>Release Note (<a href=&#34;https://files.e-paycapita.com/public/folder/rifb1a_fakguajhyzkrxaq/rifb1a_fakguajhyzkrxaq&#34; target=&#34;_blank&#34;>Click Here</a>)<br/><br/>Password: <strong>Paysuite_2026</strong><br/>------------------------------------ Release Notes -----------------------------<br/><br/><strong>If you need help</strong> <br/>Please contact the Access PaySuite Service desk via the support portal - https://accessgroup.my.site.com/Support/  <br/>