SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Brazil

resolved · 22 Jun 2026, 23:16

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

monitoring · 22 Jun 2026, 21:14

**2026-06-22T15:09:30.575Z** — Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-22T16:09:52.634Z** — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-22T18:10:25.211Z** — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available. **2026-06-22T20:13:29.529Z** — We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating · 22 Jun 2026, 19:12

**2026-06-22T15:09:30.575Z** — Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-22T16:09:52.634Z** — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-06-22T18:10:25.211Z** — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigating · 22 Jun 2026, 17:10

**2026-06-22T15:09:30.575Z** — Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-22T16:09:52.634Z** — Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating · 22 Jun 2026, 16:10

**2026-06-22T15:09:30.575Z** — Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.