Puzzle Technology
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RMM - Syrah (APAC)- Platform Maintenance

Maintenance · resolved · started 24 Jun 2026, 22:28 · resolved 25 Jun 2026, 18:00

  1. resolved · 25 Jun 2026, 18:00

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 25 Jun 2026, 15:00

    **2026-06-24T21:28:03.818Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-06-25T13:00:09.181Z** — Maintenance will begin as scheduled in 60 minutes. **2026-06-25T14:00:08.490Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. investigating · 25 Jun 2026, 14:00

    **2026-06-24T21:28:03.818Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality. **2026-06-25T13:00:09.181Z** — Maintenance will begin as scheduled in 60 minutes.

  4. investigating · 24 Jun 2026, 22:28

    **2026-06-24T21:28:03.818Z** — In order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may briefly go offline. CSM and Agent Browser sessions may close, and there may be a short period of reduced functionality.