Puzzle Technology
← All incidents

SMS Delivery Failures from a Subset of Twilio Short Codes to Verizon United States

Minor · resolved · started 25 Jun 2026, 10:09 · resolved 25 Jun 2026, 12:52

  1. resolved · 25 Jun 2026, 12:52

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. monitoring · 25 Jun 2026, 10:44

    **2026-06-25T09:09:45.171Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-06-25T09:43:50.237Z** — We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating · 25 Jun 2026, 10:10

    **2026-06-25T09:09:45.171Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to Verizon network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.