Puzzle Technology
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Engineers are Investigating Issues with a Subset of Pages in Console

Minor · resolved · started 25 Jun 2026, 17:24 · resolved 25 Jun 2026, 19:42

  1. resolved · 25 Jun 2026, 19:42

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. monitoring · 25 Jun 2026, 19:12

    **2026-06-25T16:24:34.551Z** — Our monitoring systems have detected a potential issue with the video/insights/video-rooms pages in the Twilio console. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-06-25T18:10:56.885Z** — Console pages are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

  3. investigating · 25 Jun 2026, 17:28

    **2026-06-25T16:24:34.551Z** — Our monitoring systems have detected a potential issue with the video/insights/video-rooms pages in the Twilio console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  4. investigating · 25 Jun 2026, 17:26

    **2026-06-25T16:24:34.551Z** — Our monitoring systems have detected a potential issue with the video, insights, and video-rooms pages in the Twilio console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.