Slow Portal Performance & Email Delivery [EU]

resolved · 24 Jul 2026, 12:04

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 24 Jul 2026, 11:00

Jul 24, 09:58 UTC Monitoring - We have implemented a fix and are currently monitoring performance. Email is now flowing, however, emails received during the performance degradation window may have received a 450 rejection message. This 450 code informs senders to temporarily back off and retry delivery at a later time. As a result, there may be delay receiving certain emails. Please note that the time frame for a retry is decided by the sender's infrastructure and is not controlled by Mesh. Jul 24, 09:29 UTC Update - We have identified performance issues on our mail servers which is impacting email delivery. The team is investigating the root cause and we will provide an update as soon as possible. Jul 24, 09:19 UTC Investigating - We are investigating slow performance of the portal on our EU service. Email processing is not impacted.

investigating · 24 Jul 2026, 10:30

Jul 24, 09:29 UTC Update - We have identified performance issues on our mail servers which is impacting email delivery. The team is investigating the root cause and we will provide an update as soon as possible. Jul 24, 09:19 UTC Investigating - We are investigating slow performance of the portal on our EU service. Email processing is not impacted.

investigating · 24 Jul 2026, 10:20

Jul 24, 09:19 UTC Investigating - We are investigating slow performance of the portal on our EU service. Email processing is not impacted.