Puzzle Technology
Back to all services
MS

Mesh Security

Mesh · Security

OK
Status Page
https://www.meshsecurity.io/

View Mesh Status History & Stats

Last 30 Days
1 incident

Current state: Operational

Scheduled Maintenance

Recent incidents

  1. [US] Inbound Delivery Issues

    Major · 25 Oct 2026, 14:16 · resolved 11 days ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      Oct 25, 14:16 UTC Monitoring - The team has implemented a fix and is currently monitoring performance. Thank you for your patience. Oct 25, 13:26 UTC Investigating - Our team is currently investigating some inbound delivery issues on our US infrastructure

    • investigating

      Oct 25, 13:26 UTC Investigating - Our team is currently investigating some inbound delivery issues on our US infrastructure

    • investigating

      Oct 25, 14:16 UTC Monitoring - The team has implemented a fix and is currently monitoring performance. Thank you for your patience. Oct 25, 13:26 UTC Investigating - Our team is currently investigating some inbound delivery issues on our US infrastructure

    • investigating

      Oct 25, 13:26 UTC Investigating - Our team is currently investigating some inbound delivery issues on our US infrastructure

  2. Release Window - US

    Maintenance · 25 Sept 2026, 10:00 · resolved about 1 month ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      Sep 25, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 15, 08:20 UTC Scheduled - We have scheduled a release window for the US infrastructure to deploy improvements and bug fixes as part of our next release. Start time: Sep 25th, 2026 – 09:00 UTC+1 End time: Sep 25th, 2026 – 11:00 UTC+1 Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • investigating

      THIS IS A SCHEDULED EVENT Sep 25, 08:00 - 10:00 UTC Sep 15, 08:20 UTC Scheduled - We have scheduled a release window for the US infrastructure to deploy improvements and bug fixes as part of our next release. Start time: Sep 25th, 2026 – 09:00 UTC+1 End time: Sep 25th, 2026 – 11:00 UTC+1 Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      THIS IS A SCHEDULED EVENT Sep 25, 08:00 - 10:00 UTC Sep 15, 08:20 UTC Scheduled - We have scheduled a release window for the US infrastructure to deploy improvements and bug fixes as part of our next release. Start time: Sep 25th, 2026 – 09:00 UTC+1 End time: Sep 25th, 2026 – 11:00 UTC+1 Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • investigating

      THIS IS A SCHEDULED EVENT Sep 25, 09:00 - 11:00 UTC Sep 15, 08:20 UTC Scheduled - We have scheduled a release window for the US infrastructure to deploy improvements and bug fixes as part of our next release. Start time: Sep 25th, 2026 – 09:00 UTC+1 End time: Sep 25th, 2026 – 11:00 UTC+1 Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

  3. Release Window - EU

    Maintenance · 24 Sept 2026, 20:00 · resolved about 1 month ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      Sep 24, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 15, 08:18 UTC Scheduled - We have scheduled a release window for the EU infrastructure to deploy improvements and bug fixes as part of our next release. Start time: Sep 24th, 2026 – 19:00 UTC+1 End time: Sep 24th, 2026 – 21:00 UTC+1 Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • investigating

      THIS IS A SCHEDULED EVENT Sep 24, 18:00 - 20:00 UTC Sep 15, 08:18 UTC Scheduled - We have scheduled a release window for the EU infrastructure to deploy improvements and bug fixes as part of our next release. Start time: Sep 24th, 2026 – 19:00 UTC+1 End time: Sep 24th, 2026 – 21:00 UTC+1 Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      THIS IS A SCHEDULED EVENT Sep 24, 18:00 - 20:00 UTC Sep 15, 08:18 UTC Scheduled - We have scheduled a release window for the EU infrastructure to deploy improvements and bug fixes as part of our next release. Start time: Sep 24th, 2026 – 19:00 UTC+1 End time: Sep 24th, 2026 – 21:00 UTC+1 Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • investigating

      THIS IS A SCHEDULED EVENT Sep 24, 19:00 - 21:00 UTC Sep 15, 08:18 UTC Scheduled - We have scheduled a release window for the EU infrastructure to deploy improvements and bug fixes as part of our next release. Start time: Sep 24th, 2026 – 19:00 UTC+1 End time: Sep 24th, 2026 – 21:00 UTC+1 Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

  4. Slow Delivery Inbound to Office 365

    Major · 4 Sept 2026, 11:09 · resolved 2 months ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      Sep 4, 13:00 UTC Monitoring - We're beginning to see improvements with delivery into Microsoft 365's infrastructure. We are still seeing some messages being given a deferral by them. They have acknowledged the issue publicly and that they are applying mitigations. We'll continue to monitor and post updates. https://x.com/MSFT365Status Sep 4, 11:12 UTC Identified - This appears to be related to an ongoing issue on Microsoft 365s infrastructure. It can be tracked via the below link. https://admin.cloud.microsoft/?#/servicehealth/:/alerts/EX1467029 Sep 4, 10:37 UTC Update - Outbound Relay also appears to be affected. Only for traffic going to Office 365 Sep 4, 10:09 UTC Investigating - We're seeing slower delivery into O365 for Mesh customers. We're currently investigating.

    • investigating

      Sep 4, 11:12 UTC Identified - This appears to be related to an ongoing issue on Microsoft 365s infrastructure. It can be tracked via the below link. https://admin.cloud.microsoft/?#/servicehealth/:/alerts/EX1467029 Sep 4, 10:37 UTC Update - Outbound Relay also appears to be affected. Only for traffic going to Office 365 Sep 4, 10:09 UTC Investigating - We're seeing slower delivery into O365 for Mesh customers. We're currently investigating.

    • investigating

      Sep 4, 10:37 UTC Update - Outbound Relay also appears to be affected. Only for traffic going to Office 365 Sep 4, 10:09 UTC Investigating - We're seeing slower delivery into O365 for Mesh customers. We're currently investigating.

    • investigating

      Sep 4, 10:09 UTC Investigating - We're seeing slower delivery into O365 for Mesh customers. We're currently investigating.

  5. [EU] Login Error

    Major · 29 Jul 2026, 11:05 · resolved 3 months ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      Jul 29, 10:05 UTC Investigating - Some partners have reported an error when attempting to login. Our development team is investigating and we will provide an update as soon as possible.

  6. Release Window - EU

    Maintenance · 28 Jul 2026, 19:00 · resolved 3 months ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      Jul 28, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 15, 13:23 UTC Scheduled - We have scheduled a release window for the EU infrastructure to deploy improvements and bug fixes as part of our next release. Start time: July 28th, 2026 – 18:00 UTC End time: July 28th, 2026 – 20:00 UTC Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • investigating

      THIS IS A SCHEDULED EVENT Jul 28, 18:00 - 20:00 UTC Jul 15, 13:23 UTC Scheduled - We have scheduled a release window for the EU infrastructure to deploy improvements and bug fixes as part of our next release. Start time: July 28th, 2026 – 18:00 UTC End time: July 28th, 2026 – 20:00 UTC Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      THIS IS A SCHEDULED EVENT Jul 28, 18:00 - 20:00 UTC Jul 15, 13:23 UTC Scheduled - We have scheduled a release window for the EU infrastructure to deploy improvements and bug fixes as part of our next release. Start time: July 28th, 2026 – 18:00 UTC End time: July 28th, 2026 – 20:00 UTC Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

  7. Release Window - US

    Maintenance · 28 Jul 2026, 09:00 · resolved 3 months ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      Jul 28, 08:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 15, 13:24 UTC Scheduled - We have scheduled a release window for the US infrastructure to deploy improvements and bug fixes as part of our next release. Start time: July 28th, 2026 – 08:00 UTC End time: July 28th, 2026 – 10:00 UTC Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • investigating

      THIS IS A SCHEDULED EVENT Jul 28, 08:00 - 10:00 UTC Jul 15, 13:24 UTC Scheduled - We have scheduled a release window for the US infrastructure to deploy improvements and bug fixes as part of our next release. Start time: July 28th, 2026 – 08:00 UTC End time: July 28th, 2026 – 10:00 UTC Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      THIS IS A SCHEDULED EVENT Jul 28, 08:00 - 10:00 UTC Jul 15, 13:24 UTC Scheduled - We have scheduled a release window for the US infrastructure to deploy improvements and bug fixes as part of our next release. Start time: July 28th, 2026 – 08:00 UTC End time: July 28th, 2026 – 10:00 UTC Duration: 2 hours Impact: Services will remain available during the window, including general mail flow and scanning, Partner Hub functionality and Quarantine Digest interaction.

  8. Slow Portal Performance & Email Delivery [EU]

    Major · 24 Jul 2026, 10:19 · resolved 3 months ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      Jul 24, 09:58 UTC Monitoring - We have implemented a fix and are currently monitoring performance. Email is now flowing, however, emails received during the performance degradation window may have received a 450 rejection message. This 450 code informs senders to temporarily back off and retry delivery at a later time. As a result, there may be delay receiving certain emails. Please note that the time frame for a retry is decided by the sender's infrastructure and is not controlled by Mesh. Jul 24, 09:29 UTC Update - We have identified performance issues on our mail servers which is impacting email delivery. The team is investigating the root cause and we will provide an update as soon as possible. Jul 24, 09:19 UTC Investigating - We are investigating slow performance of the portal on our EU service. Email processing is not impacted.

    • investigating

      Jul 24, 09:29 UTC Update - We have identified performance issues on our mail servers which is impacting email delivery. The team is investigating the root cause and we will provide an update as soon as possible. Jul 24, 09:19 UTC Investigating - We are investigating slow performance of the portal on our EU service. Email processing is not impacted.

    • investigating

      Jul 24, 09:19 UTC Investigating - We are investigating slow performance of the portal on our EU service. Email processing is not impacted.

  9. [US Infrastructure] Slow Email Delivery

    Major · 29 May 2026, 16:01 · resolved 5 months ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      May 29, 15:01 UTC Identified - We are aware of some inbound emails delivery delays on our US infrastructure. Our team is investigating.

  10. [US Infrastructure] Slow Email Delivery

    Major · 28 May 2026, 17:05 · resolved 5 months ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      May 28, 16:05 UTC Identified - We are aware of some inbound emails delivery delays on our US infrastructure. Our team is investigating and we will provide an update as soon as possible.