Puzzle Technology
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Public Sector Maintenance Window

Maintenance · resolved · started 16 Aug 2026, 05:30 · resolved 16 Aug 2026, 01:00

  1. resolved · 16 Aug 2026, 01:00

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. identified · 6 Aug 2026, 06:00

    The Public Sector maintenance window takes place on the 3<sup>rd</sup> Sunday of each calendar month between 04:30 and 06:30.<br/><br/>During the maintenance window PaySuite engineers will perform maintenance activities which can include security patching, new releases of software components as well as updates to infrastructure. <br/><br/>During the maintenance window customers may experience brief disruption to in-process transactions. If we expect any longer term disruption, this will be communicated prior to the maintenance window.<br/>