Puzzle Technology
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KaseyaOne - Release v2.75.0 - Maintenance Notice

Maintenance · resolved · started 18 Aug 2026, 18:20 · resolved 19 Aug 2026, 09:23

  1. resolved · 19 Aug 2026, 09:23

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 18 Aug 2026, 18:22

    **2026-08-18T17:20:20.299Z** — We are notifying you of a planned maintenance event for KaseyaOne to ensure the platform remains secure, efficient, and reliable. Maintenance Schedule: Version: Release v2.75.0 Start Time: Thursday, 20th August 2026 at 01:00 AM EDT Duration: 3 Hours What You Need to Know: - Service Availability: No service disruption is anticipated during this maintenance. - Affected Components: KaseyaOne platform Our team will conduct this maintenance to introduce enhancements aimed at optimizing performance, reinforcing security, and providing a smoother experience for all users. Should you have any questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/phone Subscribe to receive up-to-date notifications on this and future maintenance periods by visiting https://status.kaseya.com/ As a note; To ensure business continuity, for Kaseya modules using Require Log In with KaseyaOne, users must authenticate using their KaseyaOne Unified Login credentials. Users added as exceptions can still log in using local module-specific credentials. Details are available in this Knowledge Base article: https://help.one.kaseya.com/help/Content/1_Configuration/enable-require-login-with-K1.htm We recommend adding a small set of users to the override list to maintain access in the event of a future disruption or maintenance, helping ensure continuous business operations.