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SMS Delivery Failures from a Subset of Twilio Long Codes to Bell Aliant Canada

Minor · resolved · started 19 Aug 2026, 10:40 · resolved 19 Aug 2026, 15:52

  1. resolved · 19 Aug 2026, 15:52

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. monitoring · 19 Aug 2026, 15:48

    **2026-08-19T09:40:14.318Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T10:41:33.224Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-08-19T12:44:57.704Z** — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. **2026-08-19T14:46:36.722Z** — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  3. monitoring · 19 Aug 2026, 13:46

    **2026-08-19T09:40:14.318Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T10:41:33.224Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available. **2026-08-19T12:44:57.704Z** — We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. investigating · 19 Aug 2026, 11:42

    **2026-08-19T09:40:14.318Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T10:41:33.224Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. investigating · 19 Aug 2026, 10:42

    **2026-08-19T09:40:14.318Z** — Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Bell Aliant network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.