Puzzle Technology
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IncomingPhoneNumbers API Failures

Minor · resolved · started 19 Aug 2026, 15:42 · resolved 19 Aug 2026, 18:00

  1. resolved · 19 Aug 2026, 18:00

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. monitoring · 19 Aug 2026, 17:30

    **2026-08-19T14:42:10.519Z** — We are experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T15:40:14.004Z** — The issue causing 5xx errors for IncomingPhoneNumbers API affecting Hosted Number has been identified. We are actively working with our engineers to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T16:30:03.021Z** — We are observing successful recovery for IncomingPhoneNumbers API on Hosted Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

  3. identified · 19 Aug 2026, 16:40

    **2026-08-19T14:42:10.519Z** — We are experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T15:40:14.004Z** — The issue causing 5xx errors for IncomingPhoneNumbers API affecting Hosted Number has been identified. We are actively working with our engineers to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  4. investigating · 19 Aug 2026, 15:42

    **2026-08-19T14:42:10.519Z** — We are experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.