Increased Latency and Failures on Porting APIs

resolved · 20 Aug 2026, 02:00

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

monitoring · 20 Aug 2026, 01:34

**2026-08-19T20:38:55.603Z** — Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-08-19T20:45:18.316Z** — We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T21:42:17.360Z** — We are still investigating intermittent latency and failures on Porting APIs. At this time customers may continue to see 500 errors when calling the Porting APIs. We expect to provide another update in 2 hours or as soon as more information becomes available. **2026-08-19T22:10:10.906Z** — The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available. **2026-08-19T22:40:13.322Z** — The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available. **2026-08-20T00:33:37.742Z** — The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

monitoring · 19 Aug 2026, 23:42

**2026-08-19T20:38:55.603Z** — Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-08-19T20:45:18.316Z** — We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T21:42:17.360Z** — We are still investigating intermittent latency and failures on Porting APIs. At this time customers may continue to see 500 errors when calling the Porting APIs. We expect to provide another update in 2 hours or as soon as more information becomes available. **2026-08-19T22:10:10.906Z** — The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available. **2026-08-19T22:40:13.322Z** — The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

monitoring · 19 Aug 2026, 23:10

**2026-08-19T20:38:55.603Z** — Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-08-19T20:45:18.316Z** — We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T21:42:17.360Z** — We are still investigating intermittent latency and failures on Porting APIs. At this time customers may continue to see 500 errors when calling the Porting APIs. We expect to provide another update in 2 hours or as soon as more information becomes available. **2026-08-19T22:10:10.906Z** — The Porting APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

investigating · 19 Aug 2026, 22:42

**2026-08-19T20:38:55.603Z** — Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-08-19T20:45:18.316Z** — We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available. **2026-08-19T21:42:17.360Z** — We are still investigating intermittent latency and failures on Porting APIs. At this time customers may continue to see 500 errors when calling the Porting APIs. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigating · 19 Aug 2026, 21:46

**2026-08-19T20:38:55.603Z** — Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details. **2026-08-19T20:45:18.316Z** — We are investigating intermittent latency and failures on Porting APIs. At this time customers may see 500 errors when calling the Porting APIs. We expect to provide another update in 1 hour or as soon as more information becomes available.

investigating · 19 Aug 2026, 21:40

**2026-08-19T20:38:55.603Z** — Our monitoring systems have detected a potential issue with increased latency and failures on porting APIs. Our engineers have been alerted and are investigating. We will provide an update when we have more details.