Puzzle Technology
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VSA10 - Scheduled System Maintenance APAC

Maintenance · resolved · started 20 Aug 2026, 13:55 · resolved 21 Aug 2026, 15:49

  1. resolved · 21 Aug 2026, 15:49

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 21 Aug 2026, 15:10

    **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-21T13:00:09.187Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-21T14:00:08.396Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. investigating · 21 Aug 2026, 15:08

    **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-21T13:00:09.187Z** — Maintenance will begin as scheduled in 60 minutes.

  4. investigating · 21 Aug 2026, 15:01

    **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-21T13:00:09.187Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-21T14:00:08.396Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  5. investigating · 21 Aug 2026, 14:00

    **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-21T13:00:09.187Z** — Maintenance will begin as scheduled in 60 minutes.

  6. investigating · 20 Aug 2026, 13:56

    **2026-08-20T12:55:36.001Z** — On Friday, August 20th, System maintenance is scheduled for the mentioned servers between 10:00 AM and 12:00 PM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team