Puzzle Technology
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VSA10 - Scheduled System Maintenance US & EU

Maintenance · resolved · started 20 Aug 2026, 14:07 · resolved 22 Aug 2026, 07:54

  1. resolved · 22 Aug 2026, 07:54

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  2. investigating · 22 Aug 2026, 07:52

    **2026-08-20T13:07:11.039Z** — On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-22T03:00:14.790Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T04:00:08.219Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. resolved · 22 Aug 2026, 07:46

    Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

  4. investigating · 22 Aug 2026, 05:00

    **2026-08-20T13:07:11.039Z** — On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-22T03:00:14.790Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T04:00:08.219Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

  5. investigating · 22 Aug 2026, 04:00

    **2026-08-20T13:07:11.039Z** — On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team **2026-08-22T03:00:14.790Z** — Maintenance will begin as scheduled in 60 minutes.

  6. investigating · 20 Aug 2026, 14:08

    **2026-08-20T13:07:11.039Z** — On Saturday, August 22nd, System maintenance is scheduled for the mentioned servers between 12:00 AM and 04:00 AM ET. During this maintenance, access to the UI will be interrupted. We apologize for any inconvenience this may cause. -Cloud operations team