VSA9 - VSA Patch Release v9.5.27 - Full SaaS

resolved · 22 Aug 2026, 16:42

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 22 Aug 2026, 16:00

**2026-08-21T16:24:03.185Z** — On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/articles/49233502145425-9-5-27-Feature-Release-8th-August-2026">Release Notes</a> with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-08-22T10:01:25.169Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T10:01:26.157Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T11:00:29.217Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary. **2026-08-22T14:58:32.605Z** — Maintenance on Full SaaS servers is completed except on SAAS37. Maintenance on SAAS37 has been extended till 1:00 PM ET. We apologize for any inconvenience. - Cloud Operations Team

investigating · 22 Aug 2026, 12:02

**2026-08-21T16:24:03.185Z** — On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/articles/49233502145425-9-5-27-Feature-Release-8th-August-2026">Release Notes</a> with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-08-22T10:01:25.169Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T10:01:26.157Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T11:00:29.217Z** — Scheduled maintenance is currently in progress. We will provide updates as necessary.

investigating · 22 Aug 2026, 11:03

**2026-08-21T16:24:03.185Z** — On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/articles/49233502145425-9-5-27-Feature-Release-8th-August-2026">Release Notes</a> with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team **2026-08-22T10:01:25.169Z** — Maintenance will begin as scheduled in 60 minutes. **2026-08-22T10:01:26.157Z** — Maintenance will begin as scheduled in 60 minutes.

investigating · 21 Aug 2026, 17:24

**2026-08-21T16:24:03.185Z** — On Saturday, 22nd August, maintenance is scheduled on the mentioned servers between 07:00 AM and 11:00 AM ET. During this maintenance, we will be deploying a new patch version VSA 9.5.27, and agents will be automatically updated to the latest version. <a href="https://helpdesk.kaseya.com/hc/en-gb/articles/49233502145425-9-5-27-Feature-Release-8th-August-2026">Release Notes</a> with fixes are available. We apologize for any inconvenience this may cause. -Cloud Operations Team