US region application availability issues

resolved · 1 Sept 2026, 23:20

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 1 Sept 2026, 20:10

September 1, 2026 6:28PM UTC Investigating - We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. September 1, 2026 6:43PM UTC Identified - We believe we have found the cause of the issue and are now implementing a fix. The issue is believed to be around the generation of a new data protection key. More information to follow. September 1, 2026 7:07PM UTC Monitoring - The issue is fixed for the majority of customers with the last few being brought back now. RCA will follow.

investigating · 1 Sept 2026, 19:46

September 1, 2026 6:28PM UTC Investigating - We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. September 1, 2026 6:43PM UTC Identified - We believe we have found the cause of the issue and are now implementing a fix. The issue is believed to be around the generation of a new data protection key. More information to follow.

investigating · 1 Sept 2026, 19:33

September 1, 2026 6:28PM UTC Investigating - We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information.