Puzzle Technology
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Recent incidents

  1. Service degradation affecting US hosted instances

    Major · 8 May 2026, 23:30 · resolved 2 days ago

    • resolved

      Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

    • investigating

      May 8, 2026 8:19AM UTCInvestigating - We are aware of issues potentially affecting US hosted instances and are working to resolve any service disruption caused by this. This is related to an incident affecting our service provider, details of this can found at https://health.aws.amazon.com/health/statusMay 8, 2026 9:50AM UTCMonitoring - Issues as a result of this have been mitigated against, affected customers should find any previously impacted functionality restored. We will continue to monitor affected systems for any further developments or issues throughout the course of the service provider incident.May 8, 2026 1:26PM UTCMonitoring - Monitoring of the situation is ongoing, currently no further action has been required. Will we provide further updates should this change throughout the dayMay 8, 2026 10:30PM UTCResolved - No further action required and the service provider issue is resolved.