US sporadic application availability issues

resolved · 2 Sept 2026, 08:30

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 2 Sept 2026, 00:20

September 1, 2026 10:21PM UTC Investigating - We have aware of issues currently affecting US hosted customers since approximately 21:00 UTC that is causing some requests to fail and are investigating. Updates will follow once we have more information. September 1, 2026 11:12PM UTC Monitoring - UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module (this will not remove existing configuration) will allow these requests to be completed until the issue is resolved - https://status.quickbooks.intuit.com/. Unfortunately we have no ETA on a fix as this is an external issue, we will review this situation at 8:00am BST

investigating · 2 Sept 2026, 00:16

September 1, 2026 10:21PM UTC Investigating - We have aware of issues currently affecting US hosted customers since approximately 21:00 UTC that is causing some requests to fail and are investigating. Updates will follow once we have more information. September 1, 2026 11:12PM UTC Monitoring - UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module will allow these requests to be completed until the issue is resolved - https://status.quickbooks.intuit.com/. Unfortunately we have no ETA on a fix as this is an external issue, we will review this situation at 8:00am BST

investigating · 2 Sept 2026, 00:12

September 1, 2026 10:21PM UTC Investigating - We have aware of issues currently affecting US hosted customers since approximately 21:00 UTC that is causing some requests to fail and are investigating. Updates will follow once we have more information. September 1, 2026 11:12PM UTC Monitoring - UPDATE - We have identified there is an issue affecting the QuickBooks integration, where all requests to their API from Halo timeout. Temporarily disabling the module will allow these requests to be completed until the issue is resolved - https://status.quickbooks.intuit.com/. We will continue to monitor the situation our side in case of any further developments.

investigating · 1 Sept 2026, 23:22

September 1, 2026 10:21PM UTC Investigating - We have aware of issues currently affecting US hosted customers since approximately 21:00 UTC that is causing some requests to fail and are investigating. Updates will follow once we have more information.