Incident affecting customers on eu5 database group in the UK

resolved · 1 Nov 2026, 12:16

Auto-resolved by the status page: the vendor stopped reporting this incident in their feed.

investigating · 1 Nov 2026, 08:18

November 1, 2026 8:03AM UTC Investigating - We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. The incident looks to be affecting customers on the eu5 database group only. November 1, 2026 8:15AM UTC Monitoring - A CPU issue was found on the eu5 database group, a fix has been applied to the affected server and response times have returned back to acceptable levels.

investigating · 1 Nov 2026, 08:04

November 1, 2026 8:03AM UTC Investigating - We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. The incident looks to be affecting customers on the eu5 database group only.